About the role

QA Team Lead overseeing laboratory testing, food safety, and quality systems at Nestlé Canada’s Toronto factory. Supervising technical teams and supporting audits, traceability, and product release.

Responsibilities

Lead and oversee daily Quality Assurance Laboratory operations, including sensory, microbiological, allergen, and analytical testing
Ensure compliance with quality, food safety, regulatory, and workplace safety requirements
Supervise, coach, and develop laboratory team members through training, technical guidance, performance feedback, and support
Manage allergen control and food safety programs, including policy administration, risk assessments, investigations, training, vendor and material evaluations, and corrective and preventive actions
Lead traceability and recall readiness activities, including mock recalls, traceability verification, documentation, and compliance
Maintain and continuously improve quality management systems, training records, procedures, standards, quality metrics, investigations, and documentation
Plan, coordinate, and support internal and external audits
Collaborate with cross-functional teams, support change management, conduct shop floor quality observations, and drive continuous improvement
Provide backup support for product release, laboratory testing, food safety programs, quality investigations, and other operational quality functions
Report directly to the Quality Assurance Manager and act as key contact in the Manager's absence

Bachelor's degree in Food Science, Microbiology, Chemistry, Quality Assurance, or a related scientific discipline
3+ years of experience in Quality Assurance, Food Safety, Quality Control, or Laboratory Operations within a manufacturing environment
Previous supervisory or people leadership experience, including coaching, training, and performance management of technical teams is required
Strong knowledge of quality management systems, laboratory operations, traceability, allergen management, and food safety compliance
Ability to work in a fast-paced manufacturing environment and provide operational support outside standard business hours when required
Proficiency in Microsoft Excel and PowerPoint, with working knowledge of Power BI for data analysis, reporting, and presentation development
Strong analytical, decision-making, communication, and stakeholder management skills
Preferred: experience within food manufacturing, consumer packaged goods (CPG), or food and beverage production environments
Preferred: working knowledge of FSSC 22000, ISO 9001, HACCP, GMP, and internal or external audit processes
Preferred: experience leading continuous improvement initiatives and driving quality excellence within a manufacturing environment

Excellent training and development programs, with opportunities for growth within the company
Up to 50% off Nespresso coffee machines, capsules, and accessories
Access to company discount stores offering Nestlé, Nespresso, and Purina products at various Nestlé offices and sites
Additional discounts on a variety of products and services offered through preferred vendors and partners
Equal-opportunity, diversity, equity, inclusion, and accessibility commitment
Recruitment accommodation support