Forward Deployed Engineer helping strategic customers adopt Tailscale’s secure networking software. Providing onboarding, technical support, QBRs, troubleshooting, and customer success guidance.
About the role
- Managing Solution Train Engineer at TD responsible for coaching Agile practices and team performance. Ensuring solutions follow Agile methodology and engaging stakeholders at all levels.
Responsibilities
- Accountable for coaching the team of practitioners' knowledge, skills and performance
- Building and evolving Scaled Agile capabilities
- Advising practitioners on their work to ensure solutions are sound and follow Agile methodology
- Responds to inquiries from stakeholders at all levels in the organization
- Provides overall team leadership, training, coaching, development, succession, recruitment and resource management
- Acting as an expert or lead innovator and culture change agent for the Agile practice
Requirements
- Undergraduate or post graduate degree
- Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g., SAFE)
- 7+ years of Scrum Master experience
- Typically requires 10 years of Agile experience
- 5+ years' experience as an Agile coach involved in large-scale Agile transformations
- Expert knowledge of Agile principles and practices, with extensive experience working in an Agile environment
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off
- banking benefits and discounts
- career development
- reward and recognition programs
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Forward Deployed Engineer supporting strategic customers using Tailscale’s secure networking platform. Driving onboarding, technical adoption, troubleshooting, and product feedback across customer and internal teams.
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