Technical Customer Support Advocate resolving complex issues for Procurify’s agentic procurement platform. Building AI - powered documentation, automations, integrations, and customer configurations.
About the role
- Develop and review code on the ServiceNow Platform. Lead technical aspects of enhancements and collaborate with team members for project design and implementation.
Responsibilities
- Develop detailed design specifications, create and review code and assess impact on other applications using the ServiceNow Platform
- Work closely with other team members to ensure consistency in coding standards and compliance with governance policies
- Develop and codes programs to integrate multiple subsystems
- Plan, schedule, and coordinate project design and implementation teams
- Lead technical aspects of enhancement backlog items from inception through to deployment
Requirements
- At least 5 years of hands-on technical working experience as a ServiceNow Developer
- Certification: Certified ServiceNow System Administrator
- Understanding of Applications Portfolio Management, Integration Hub and other integrations on the NOW Platform
- Strong understanding of Agile Scrum, DevOps and ITIL 4
- High level ability to problem-solve and troubleshoot issues.
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
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