Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Accident Benefits Claims Advisor at TD Insurance responsible for managing medical claims. Investigating claims, guiding clients through recovery, and ensuring compliance with policy and regulatory requirements.
Responsibilities
- Make a real impact when it matters most
- Manage a portfolio of predominantly medical claims
- Investigate, assess, and make decisions on eligibility and treatment plans
- Act as a key point of contact for injured clients, providing clear guidance on benefits and next steps
- Maintain productivity targets, including file counts and closure timelines
Requirements
- Education in kinesiology, health sciences, or a related field is an asset
- Experience in claims, insurance, healthcare, or client-facing roles is preferred
- Exposure to medical terminology or rehabilitation concepts is highly beneficial
- Strong analytical and critical thinking abilities
- Ability to interpret medical documentation and make sound decisions
- Proven ability to manage multiple priorities in a fast-paced environment
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and training programs
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