Litigation Associate handling civil, estate, and real estate disputes for Ottawa law firm Merovitz Potechin LLP. Advising clients within an experienced litigation team.
About the role
- Personal Banking Associate Trainee assisting customers with banking needs and solutions. Engaging in service transactions and advising on products at TD Canada Trust branches.
Responsibilities
- Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Requirements
- High School diploma and/or 1+ years of relevant experience
- Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and reward recognition programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Associate Player Experience Researcher conducting usability and playtesting research for Warner Bros. Discovery games. Moderating sessions and delivering findings to development teams.
BMO Commercial Banking associate supporting client service, lending processes, and portfolio management. Handling transactions, reporting, escalations, and relationship management for commercial clients.
Oracle Cloud ERP Associate implementing Financials solutions for Huron, a global consultancy driving clients’ digital transformation. Leading requirements, configuration, testing, deployment, and client delivery.
Distribution Associate receiving, picking, packing, shipping, and managing inventory for healthcare products. Maintaining accurate records and GMP - compliant warehouse operations in Hamilton.
Venture Capital Associate growing Pairs’ global network of direct investors. Matching family offices, angels, and institutions with vetted private - company opportunities.
Associate Client Delivery Lead owning client delivery for AI and automation projects. Guiding cross - functional teams at a Canadian technology consulting firm serving healthcare, fintech, and insurance clients.
Associate Optometrist providing eye exams and preventive eye care at Specsavers’ Toronto clinic. Using advanced diagnostic technology with clinical autonomy and consultant support.
Commercial Banking Associate learning lending, risk, and industry analysis at TD, a leading North American bank. Supporting mid - market clients through customized credit and cash management proposals.
Small Business Associate supporting TD’s Canadian small - business banking clients. Building relationships, developing business opportunities, and training toward Account Manager responsibilities.