Bilingual Senior Contracts Specialist at Stryker overseeing contract management and collaborating with various teams. Responsible for negotiation, compliance, and maintaining contract documentation.
About the role
- Residential Claims Advisor at TD Insurance managing customer claims with a focus on bilingual service. Collaborating with team members to provide exceptional customer experiences and support.
Responsibilities
- Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
- Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
- Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
- Ensure customer problems are handled appropriately and escalate issues when necessary
- Actively participate in the performance management process
Requirements
- Bilingualism in English and French is required
- 2+ years of experience in a claims adjusting role is preferred
- Claims adjusting certification from the Autorité des marchés financiers (AMF) is considered an asset
- Home Construction/Building Material Knowledge/Experience is a strong asset
Benefits
- Health insurance
- Paid time off
- Retirement plans
- Professional development
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