Bilingual Senior Contracts Specialist at Stryker overseeing contract management and collaborating with various teams. Responsible for negotiation, compliance, and maintaining contract documentation.
About the role
- Appliance Delivery Assistant at Gofor Delivers Inc. for appliance installation and customer service in Montreal. Focused on teamwork and delivering exceptional customer experiences.
Responsibilities
- Assist in securely loading and unloading the truck at the warehouse, ensuring proper load sequencing (last delivery loaded first).
- Support white glove deliveries by helping transport appliances (e.g., refrigerators, washers, dryers) to the customer’s room of choice.
- Assist with unpacking appliances, placing them, and removing debris according to company and regulatory standards.
- Support basic installation tasks, including levelling and connecting freestanding electric appliances to existing power/water sources.
- Help remove and reinstall appliances or entryway doors to facilitate access when necessary.
- Use Android smartphones and company-approved apps for Delivery Management System (DMS) updates, photo capture, and Proof of Delivery (POD) submissions.
- Maintain accurate delivery updates through the driver application.
- Wear protective footwear covers (booties) and placemats to safeguard customer homes.
- Collaborate with the driver and supervisor to complete deliveries efficiently.
Requirements
- Minimum 1 year of experience in high-volume appliance or furniture delivery, including basic installation.
- Familiarity with white glove service, including connecting and levelling washers, dryers, and other large appliances.
- Comfortable lifting and maneuvering heavy appliances with a co-worker using appropriate equipment (e.g., dollies, hand-trucks, straps).
- Knowledge of safe handling procedures for large-format items and hazardous materials.
- Ability to follow all safety protocols and standard operating procedures (SOPs).
- Physically capable of working in various weather conditions and environments (e.g., stairs, tight spaces).
- Willingness to wear required PPE and use tools such as booties, ratchet straps, and floor runners.
- Ability to learn and use handheld delivery tracking devices and mobile apps.
- Fluent in English and French (written and spoken).
- High school diploma required.
Benefits
- Commitment to innovation and service excellence
- Team collaboration and support
- Fairness and inclusion in the workplace
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