Technical Product Manager scaling Caseware's fintech cloud platform services. Defining APIs, integrations, and data capabilities with engineering and product teams.
About the role
- Technical Product Owner handling platform delivery at Tecsys, a supply chain solutions provider. Focusing on deployment automation and product lifecycle management within a hybrid work environment.
Responsibilities
- Own and prioritize the backlog for platform automation, deployment, compliance, and scalability.
- Translate business, security, and regulatory needs into clear epics, user stories, and acceptance criteria.
- Experience using AI tools to accelerate product workflows (requirements drafting, analysis, documentation, backlog refinement), including running structured, spec-driven flows that bring AI assistance into collaborative SDLC practices across engineering, QA, and product.
- Partner with engineering teams to:
- Automate build, packaging, and deployment workflows
- Reduce deployment cycle time and increase release confidence through CI/CD improvements
- Introduce orchestration best practices for zero-downtime deployments
- Remove manual processes and increase end-to-end automation
- Ensure smooth upgrades across customer environments through deployment playbooks, chart versioning, and environment-specific sequencing.
- Own the product lifecycle for third-party platform components (BI tooling, integration engines, etc.), including containerization, version upgrades, and configuration management.
- Align deployment and automation initiatives with business goals while meeting compliance and certification requirements (FedRAMP, SOC2).
- Track KPIs such as deployment speed, reliability, adoption, and developer experience.
- Support architecture and security teams with design validation and risk assessments.
- Document requirements, decisions, and solution overviews clearly.
- Facilitate cross-team discussions to align scope, dependencies, and timelines.
Requirements
- 7+ yrs experience as a Product Owner/Manager in SaaS, enterprise software, or infrastructure platforms.
- Deep familiarity with DevOps environments and tooling: Kubernetes/Helm, GitOps, AWS or Azure, Terraform or other IaC tools, Scripting (Bash, Python, etc.), CI/CD (e.g., GitLab-CI)
- Strong English communication skills (written and spoken) and stakeholder management ability, essential for working across teams and with partners beyond Quebec.
- Ability to translate technical and regulatory needs into business outcomes.
- Familiarity with compliance frameworks (SOC2, FedRAMP, FIPS) or regulated deployment environments.
- **Nice to Have**
- Identity & Access Management (Keycloak, Cognito, Okta; OAuth2, OIDC, SAML)
- Exposure to service mesh, serverless, or secrets management
- Experience with observability, metrics, monitoring, and platform health
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