Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- WMS Application Specialist at Tecsys driving supply chain software implementation. Responsible for customer integration and configuration of Tecsys solutions in a hybrid work environment.
Responsibilities
- As a WMS Software Implementation Guru, aka Application Specialist in our Professional Services department, you’ll work in close collaboration with the project team to identify customer needs, define business processes, establish performance metrics and drive configuration of the Tecsys solution to exceed expectations.
- You’ll build an on-site rapport with customers to seamlessly guide them in their integration of the Tecsys software.
- Thanks to your consulting acumen, people skills, application knowledge, and supply chain expertise you will be a key contributor to a successful implementation process.
Requirements
- Demonstrated experience in:
- Warehousing, inventory, distribution management and/or ERP supply chain software implementations and configuration
- Operations and processes, working in a warehousing or distribution supply chain operation
- Business process requirement definition, software configuration, data loading, testing and training
- You also have operational experience and knowledge in one or more of the following areas:
- Warehouse Management
- Inventory & Order Management
- Bachelor's degree in Commerce (Accountancy) or Supply Chain, Information Technology, Computer Science, Engineering with an accounting certificate or equivalent
- Due to the frequent travel involved in this role, a valid Canadian or American passport is required
- Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec.
- **What would give you an edge:**
- 3PL experience
- Strong problem solving and troubleshooting aptitude and the ability to work independently
- Technical aptitude including knowledge of Java, SQL, Oracle, databases, Unix/Linux, scripting, infrastructure and networks an asset
- Excellent writing and presentation skills
- Knowledge of slotting, racking and warehouse layout design concepts and optimization
- Experience with transportation and delivery management systems and processes
- Bi Analytics aptitude and knowledge of creating reports and dashboards an asset
- Flexibility and self-learning ability
- Knowledge of Spanish is a real advantage, to communicate effectively with our customers outside the province of Quebec.
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