Program Coordinator supporting TED, a global nonprofit spreading ideas through talks, conferences, and experiences.
Managing audience research, databases, attendee communications, and premium event support.
Responsibilities
Conduct audience curation research and administrative support for TED conferences and community programs
Maintain and organize internal Airtable databases for audience curation programs
Support conference and event communications for key TED community groups, including list management and drafting and sending invitations
Provide premium email customer support to event attendees, including high-profile guests and their representatives
Escalate sensitive issues and unusual requests to team leadership
Assist with administrative and communications tasks for the Audience Development and Community team
Requirements
Degree (preferred) or diploma in communications, business administration, or similar experience
2+ years of experience in research, administrative support, coordination, and/or communications roles
Prior events experience is an asset
Comfortable with databases and tools such as Airtable, Google Workspace, and Zendesk or similar
Tech-savvy and quick to learn new systems
AI experience is a plus
Highly organized and detail-oriented
Ability to juggle multiple projects with competing deadlines, re-prioritize, and solve problems independently
Strong communication and teamwork skills
Ability to manage high email volume under time pressure and proactively drive work forward
Must be authorized to work in Canada
Ability to travel internationally is required
Resume and cover letter required; only applications with cover letters will be considered
Benefits
Remote work
Possibility of contract extension
Reasonable accommodation throughout the hiring process
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