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About the role

  • Manager of Data & AI Strategy at TELUS Digital delivering high-quality client engagements and developing AI strategies. Leading workshops and guiding clients through actionable plans.

Responsibilities

  • Own end-to-end delivery of client engagements, ensuring high-quality, on-time outcomes
  • Serve as the primary point of contact and face of the engagement
  • Build strong, trust-based relationships and act as a true partner to client stakeholders across business and technical teams
  • Identify gaps between business ambition and current data/AI capabilities, and clearly articulate implications and risks
  • Design and lead client workshops across AI strategy, use case prioritization, governance, and operating model design
  • Craft and deliver compelling, executive-level narratives that guide stakeholders from problem definition through to clear actions and outcomes
  • Drive discussions that lead to alignment, decisions, and commitment to action
  • Present and defend strategic recommendations to client stakeholders
  • Challenge assumptions and guide clients toward pragmatic, value-driven decisions
  • Translate ambiguous client needs into structured problem statements, rigorous workplans, and high-impact deliverables
  • Lead the creation and delivery of comprehensive strategic artifacts, including:
  • • Maturity assessments, gap analyses, and actionable recommendations
  • • Use case inventories and solution roadmaps
  • • Data/AI operating models, governance frameworks, and prototype concepts
  • • Distinguish between foundational investments and advanced AI initiatives to ensure pragmatic sequencing, realistic phasing, and sustainable adoption
  • • Guarantee that all final outputs are highly actionable, prioritized, and explicitly aligned to measurable business value
  • Lead identification and prioritization of AI and data use cases aligned to business objectives
  • Define evaluation frameworks (value, feasibility, data readiness, risk)
  • Drive the creation of lightweight demonstrations, prototypes, and proofs-of-concept to bring data and AI solutions to life
  • Partner with engineering and technical teams to develop and refine prototypes of data and AI solutions
  • Use prototypes and demos to inform decision-making, de-risk initiatives, and strengthen client confidence
  • Direct and mentor Consultants, providing clear guidance, feedback, and coaching
  • Structure workplans, allocate resources, and manage timelines and deliverables
  • Review and elevate outputs to ensure quality, clarity, and consistency
  • Foster a high-performance, accountable team environment
  • Contribute to the evolution of Data & AI advisory frameworks, methodologies, and accelerators
  • Develop reusable assets and structured approaches that improve delivery consistency and speed
  • Monitor emerging trends (e.g., Generative AI, Agentic AI, data platforms) and incorporate relevant advancements into engagements
  • Help shape the practice’s point of view and ways of working
  • Support business development efforts, including proposals, SOWs, and client presentations
  • Own identification and progression of expansion opportunities within active engagements
  • Translate client needs and workshop outcomes into follow-on initiatives and multi-phase programs
  • Partner with senior leadership to position and scope expansion opportunities
  • Awareness of cloud platforms (Azure, AWS, GCP), data pipelines (ETL/ELT, APIs), and analytics/BI tools
  • Understanding of data and AI governance concepts, including policy, risk, and compliance
  • Understanding of how data and AI systems integrate within enterprise environments (no coding required)

Requirements

  • Bachelor’s degree in Business, Computer Science, Engineering, Data Science, or related field; Master’s degree is an asset
  • 4–7 years in consulting, focusing on data strategy, AI transformation, and platform modernization
  • Proven ability to lead client-facing workstreams, manage/mentor junior team members, and support RFPs/pre-sales efforts
  • Skilled in structuring ambiguous client problems, leading stakeholder workshops, and translating business drivers (growth, efficiency, risk, CX) into technical data/AI solutions
  • Strong understanding of data management (governance, quality, integration) and AI/analytics concepts (ML, GenAI, LLMs, enterprise deployment)
  • Exceptional storytelling and communication skills, with a track record of driving executive alignment and decision-making in fast-paced and ambiguous environments
  • Experience or expertise in **at least one** of the following:
  • • AI strategy and product strategy
  • • Data governance and data management
  • • Operating model design / AI CoEs
  • • Change management for data and AI transformation
  • • Industry expertise (e.g., **Telco, Healthcare, Financial Services, CX/BPO**)
  • • Fluency or proficiency in French is highly desirable but not required.

Benefits

  • Health insurance
  • Paid time off
  • Professional development
  • Flexible work arrangements
  • Employee equity plans

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AWSAzureCloudETLGoogle Cloud Platform

Location requirements

HybridTorontoCanada

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