Senior Strategy Manager – Director Systems Engineering, Support Services

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About the role

  • Senior Manager driving strategic initiatives in Enterprise Technology at TELUS Digital. Leading high-impact projects to enable clarity and alignment for business leadership.

Responsibilities

  • Lead high-impact, strategic initiatives sponsored by Enterprise Technology.
  • Translate business strategy into clear problem statements, roadmaps, milestones, and success metrics
  • Drive initiatives such as:
  • Delivery and operating model evolution
  • Talent capability uplift, and consulting maturity programs
  • Enterprise-wide transformation initiatives spanning delivery, platforms, and ways of working
  • Maintain momentum across multiple workstreams, proactively removing obstacles and resolving dependencies
  • Establish and run enterprise-level governance for strategic initiatives and priority programs
  • Design and manage leadership cadences (monthly, quarterly) focused on decisions, outcomes, and accountability, not reporting
  • Ensure decisions are clearly documented, owned, tracked, and driven to closure
  • Anticipate risks, trade-offs, and escalation points; surface insights and recommendations early
  • Maintain a strategic view across major initiatives and programs impacting Enterprise Technology
  • Partner with delivery and practice leaders to assess health, interdependencies, and execution risks
  • Ensure transparency and alignment across initiatives without owning day-to-day delivery management
  • Act as a connector across Delivery, People & Culture, Finance, and Partner teams to advance strategic priorities
  • Prepare executive-ready materials including strategy narratives, decision briefs, and leadership updates
  • Represent the business leadership team in forums focused on alignment, execution acceleration, or issue resolution

Requirements

  • 8–12+ years of experience in strategy execution, transformation leadership, management consulting, or senior program leadership within technology or enterprise services
  • Proven experience leading ambiguous, multi-stream strategic initiatives in complex, matrixed organizations
  • Strong ability to structure problems, synthesize information, and drive executive-level decision-making
  • Exceptional written and verbal communication skills; comfortable engaging with senior leaders
  • High EQ, sound judgment, and confidence operating with limited direction

Benefits

  • Offers Bonus

Job type

Full Time

Experience level

Senior

Salary

CA$138,000 - CA$160,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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