Blue Planet AI Product Manager focusing on AI adoption and operational transformation for service providers. Driving product strategies and customer engagements to enhance AI capabilities.
About the role
- Manager of Product Management leading a team to innovate home internet services at TELUS. Collaborating cross-functionally to solve customer issues and enhance service quality.
Responsibilities
- Lead the Product Management team responsible for making customers’ lives better
- Continuously listening to customers, driving ease of use, being ruthless with service quality, and providing product innovation
- Bring cross functional teams together to solve business problems
- Develop talents in project management, facilitation, presentation skills, product development methodologies like Agile, and structured problem solving methods
Requirements
- High-level technical knowledge and a focus on how every decision impacts the customer
- Subject-matter-expert for one (or more) of the following: fibre network, copper network, wholesale networks, professional and self-install processes, logistics, forward and reverse, Wifi technology, Customer premise hardware
- Wide and effective network of contacts and the ability to quickly build and expand
- Strong all-round communicator who can form and sell ideas, influence outcomes and lead without authority
- Solid interpersonal skills and self-awareness with the ability to give, take, and act on feedback in a positive way
- Technically inquisitive and willing to get into the details
- Ability to take a holistic view across projects and provide leadership
- Adept at defining, articulating and maintaining focus on the strategic value to TELUS
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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