Product Manager at Wisedocs developing AI platform to transform insurance claims analysis and decision - making. Seeking innovative candidates to drive user - centered product improvements.
About the role
- Senior Product Manager leading the definition, development, and strategy for Affinity's CRM product. Driving AI-driven intelligence and user engagement for dealmakers.
Responsibilities
- Foster a deep understanding of our core markets and customer needs through research, data analysis, and engagement with sales, marketing, customer success and direct customer interactions.
- Lead deep dives into user needs and product analytics to collaborate on and define Affinity's CRM product roadmap.
- Develop product strategy for your ownership area, including business cases, high level use cases, technical requirements, and potential revenue and ROI.
- Champion your positions as a strategic leader.
- Drive research and definition to translate product strategy into detailed requirements for prototyping and development.
- Partner closely with design and engineering to lead discovery, definition, design and delivery plans, maintain the backlog and drive the roadmap.
- Collaborate closely with engineering, design, marketing, customer success and sales teams on the development, QA and release of new features.
- Analyze customer feedback and new product ideas.
- Identify and define opportunities where AI can meaningfully improve core CRM workflows, from automation intelligence to AI-assisted data management, and collaborate with Affinity's dedicated AI teams to bring those ideas to life.
- Contribute to a product team culture of craft and continuous growth, including an enthusiasm for how AI is changing the way great PMs think, work, and build.
Requirements
- 6+ years of product management experience at a SaaS company (enterprise software experience a plus).
- Experience working with engineering and design teams end-to-end to drive business impact.
- Experience working on complex products to create simple, easy to understand solutions.
- Experience managing complex product modernizations or platform migrations, maintaining user continuity while driving architectural evolution.
- Strong communication skills that foster cross-team collaboration and ensure alignment on key outcomes and objectives.
- Deep understanding and empathy for users.
- A proven track record of design thinking and ruthless prioritization.
- A proven track record of solving complex user problems to drive a measurable outcome.
- Experience thinking about how AI can improve product workflows, reduce friction, or unlock new user behaviors, whether through prior AI feature ownership, close collaboration with AI/ML teams, or strong intuition for where AI creates genuine value vs. noise.
- A passion for Affinity and the problems we are solving.
Benefits
- Health Benefits: We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days to support your well-being.
- Retirement Planning: We offer an RRSP plan to help you plan for your future.
- Learning & Development: We provide an annual education budget and a comprehensive L&D program.
- Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
- Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.
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