Network Engineer at Cloudera optimizing and securing infrastructure across data - center and cloud environments. Focused on network design, automation, and backup with incident response responsibilities.
About the role
- IoT Network Specialist designing wireless network solutions using cellular technology for TELUS. Engaging with customers and solving complex connectivity challenges in telecommunications.
Responsibilities
- Conduct technical discovery with customers and internal stakeholders to understand connectivity requirements
- Design end-to-end IoT wireless network solutions using managed cellular routers and modems
- Translate customer requirements into device configurations, deployment standards, and implementation plans
- Support customers through network integration activities including LAN/WAN design, VPN/IPsec, and routing strategy
- Provide technical guidance during customer onboarding
- Build and maintain modem and router configuration templates that set the standard for deployments
- Remotely diagnose and resolve connectivity issues across customer devices
- Perform root-cause analysis on complex networking and operational issues
- Manage firmware lifecycles and keep configurations current as customer needs evolve
- Coordinate with vendor technical support when needed
- Drive continuous improvement on operational processes and standards
- Support deployment readiness testing, validation, and handoff activities
- Own technical documentation and deployment records for each customer
- Handle customer escalations related to managed modem services
- Balance multiple active deployments and operational priorities simultaneously
Requirements
- CCNA certification or equivalent demonstrating hands-on knowledge of TCP/IP networking fundamentals
- Practical experience with VPN and IPsec technologies — you've configured and troubleshooted these in production environments
- Real-world experience with industrial cellular routers or modems — you understand device lifecycle, remote management platforms, and field deployment realities
- Strong networking fundamentals including routing, switching, NAT, firewall/ACL configurations, DHCP, DNS, and subnetting
- Cellular network experience (LTE/5G) and understanding of WAN and remote connectivity architectures
- Customer-facing communication skills — you can explain technical concepts clearly and gather requirements directly from stakeholders
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
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