Program Manager supporting competitive initiatives, driving cross - OU strategies, and ensuring Salesforce wins against competitors. Overseeing project timelines, program delivery, and organizational alignment.
About the role
- Senior Program Manager orchestrating strategic deployment initiatives at TELUS. Managing complex programs and execution of regional go-to-market strategies.
Responsibilities
- The Senior Program Manager will be responsible for orchestrating and executing strategic deployment initiatives.
- This high-level role requires expertise in managing complex programs, cross-functional coordination, and deploying regional go-to-market strategies.
- Develop and operationalize governance models for multi-site deployment initiatives.
- Coordinate deployment phases and ensure compliance with critical milestones.
- Facilitate governance committees and performance reviews with executive stakeholders.
- Maintain program documentation (methodologies, templates, processes).
- Manage implementation and deployment of programs/projects.
- Ensure alignment of construction, triage, and process development.
- Coordinate unified Go-to-Market planning (annual/quarterly).
- Develop and maintain deployment models for complex regional initiatives.
- Orchestrate integrated go-to-market strategies combining macro and micro approaches.
- Define and optimize corporate and local marketing strategies.
- Coordinate with infrastructure teams for deployment schedule alignment.
- Serve as primary point of contact between executive leadership and regional deployment teams.
- Coordinate with regional leaders for strategic initiative execution.
- Manage relationships with external partners and service providers.
- Present strategic updates to executive leadership and governance committees.
- Define and track performance indicators by deployment phase.
- Implement critical milestone tracking systems.
- Analyze regional performance data and provide actionable insights.
- Create dashboards for near real-time initiative tracking.
Requirements
- Bachelor's degree in business administration, strategy, project management, or related field (MBA a major asset)
- Minimum 10-12 years of experience managing complex strategic programs
- At least 5 years in strategic leadership role or management consulting
- Demonstrated experience in multi-site or multi-geography program deployment
- Knowledge of telecommunications sector or technology infrastructure (an asset)
- Expertise in project and program management methodologies (Agile, Waterfall, Hybrid)
- Proficiency in program and portfolio management tools
- Advanced skills in data analysis and analytical dashboard creation
- Knowledge of go-to-market strategies and multi-channel marketing
- Exceptional leadership and ability to influence without direct hierarchical authority
- Excellent communication skills (written and oral)
- Strategic and analytical thinking with strong execution orientation
- Ability to manage ambiguity and make decisions in a complex environment
- Bilingual in English and French (great-to-haves)
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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