Customer Project Manager in Diagnostics Division leading integration of medical solutions into hospitals. Overseeing long - term projects that enhance patient care and operational excellence.
About the role
- Senior Project Manager leading delivery of internet product initiatives across Canada at TELUS. Focusing on enhancing home internet service and customer experience through project management.
Responsibilities
- own and drive projects for key product areas within our Internet portfolio
- continuously listen to our customers
- deliver innovation
- ensure flawless execution and customer expectations are exceeded at every touchpoint
- partner closely with technical, go-to-market, regulatory and operations teams
- tackle high-impact projects that challenge you
- improve our customer experience end to end
Requirements
- demonstrated mastery of project management fundamentals
- strong project management skills
- experience leading cross-functional teams to deliver complex projects
- strong exposure to managing multiple concurrent projects or large programs
- excellent working knowledge of internet products
- solid working knowledge of the customer journey and service delivery models
- proven ability to manage ambiguity and coordinate across multiple teams and departments
- PMP designation is an asset
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- minimum 3 weeks of vacation
- flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
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