Software Development L4

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About the role

  • Quality Engineering Lead overseeing QA team for TELUS Health, focusing on healthcare technology standards. Driving quality strategies and team mentorship for EMR solutions with high reliability.

Responsibilities

  • Define and implement QA strategies, methodologies, and best practices
  • Establish quality standards, metrics, and KPIs to measure effectiveness
  • Drive continuous improvement initiatives for testing processes and tools
  • Evaluate and implement automated testing tools and frameworks
  • Develop QA policies, procedures, and governance frameworks
  • Oversee planning and execution of functional, integration, regression, systems integration, and UAT testing
  • Review and approve test strategies, plans, cases, and scripts
  • Monitor testing progress, identify risks, and implement mitigation strategies
  • Ensure comprehensive test coverage for both GUI and non-GUI environments
  • Lead and coordinate a team of QA testers
  • Assign tasks, manage workload distribution, and optimize team resources
  • Foster collaboration between QA, Development, Product, and Business Analysis teams
  • Serve as primary QA contact for leadership and stakeholders
  • Provide regular quality reports, status updates, and risk assessments
  • Participate in project planning to provide QA estimates and resource requirements

Requirements

  • 7–10+ years in QA with increasing responsibility, including 3+ years leading QA teams
  • Proven success testing complex, large-scale systems and building high-performing QA organizations
  • Expert in QA principles, methodologies, and tools, with deep black-box testing experience on multi-tier architectures
  • Advanced SQL; experience with automated testing frameworks, version control, and Python
  • Familiarity with cloud platforms (AWS, GCP, or Azure) and API testing tools (Postman)
  • Strong communicator and leader with excellent coaching and stakeholder management skills
  • Analytical, detail-oriented problem solver with strong time management and a results-driven, customer-focused mindset
  • Bachelor's degree in Computer Science or related discipline, or equivalent experience
  • Healthcare sector experience, preferably with EMR/EHR systems
  • Familiarity with healthcare standards (FHIR, HL7) and privacy requirements
  • Professional software testing certification (e.g., ISTQB, CSTE, CSQA, ASQ CSQE) or equivalent professional development
  • Hands-on experience with test automation frameworks and CI/CD pipelines
  • Agile/Scrum methodology experience

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Job type

Full Time

Experience level

SeniorLead

Salary

CA$86,000 - CA$136,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSAzureCloudGoogle Cloud PlatformPythonSQL

Location requirements

OnsiteTorontoCanada

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