Quality Engineering Lead overseeing QA team for TELUS Health, focusing on healthcare technology standards. Driving quality strategies and team mentorship for EMR solutions with high reliability.
Responsibilities
Define and implement QA strategies, methodologies, and best practices
Establish quality standards, metrics, and KPIs to measure effectiveness
Drive continuous improvement initiatives for testing processes and tools
Evaluate and implement automated testing tools and frameworks
Develop QA policies, procedures, and governance frameworks
Oversee planning and execution of functional, integration, regression, systems integration, and UAT testing
Review and approve test strategies, plans, cases, and scripts
Monitor testing progress, identify risks, and implement mitigation strategies
Ensure comprehensive test coverage for both GUI and non-GUI environments
Lead and coordinate a team of QA testers
Assign tasks, manage workload distribution, and optimize team resources
Foster collaboration between QA, Development, Product, and Business Analysis teams
Serve as primary QA contact for leadership and stakeholders
Provide regular quality reports, status updates, and risk assessments
Participate in project planning to provide QA estimates and resource requirements
Requirements
7–10+ years in QA with increasing responsibility, including 3+ years leading QA teams
Proven success testing complex, large-scale systems and building high-performing QA organizations
Expert in QA principles, methodologies, and tools, with deep black-box testing experience on multi-tier architectures
Advanced SQL; experience with automated testing frameworks, version control, and Python
Familiarity with cloud platforms (AWS, GCP, or Azure) and API testing tools (Postman)
Strong communicator and leader with excellent coaching and stakeholder management skills
Analytical, detail-oriented problem solver with strong time management and a results-driven, customer-focused mindset
Bachelor's degree in Computer Science or related discipline, or equivalent experience
Healthcare sector experience, preferably with EMR/EHR systems
Familiarity with healthcare standards (FHIR, HL7) and privacy requirements
Professional software testing certification (e.g., ISTQB, CSTE, CSQA, ASQ CSQE) or equivalent professional development
Hands-on experience with test automation frameworks and CI/CD pipelines
Agile/Scrum methodology experience
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
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