Senior UX Strategist leading generative and evaluative research for Multiplayer’s human - centered product design consultancy. Translating user insights into actionable product direction and business impact.
About the role
- Lead product designer shaping AI-integrated website and mobile experiences for The Globe and Mail, Canada’s national news publisher. Guiding research, design systems, and product strategy.
Responsibilities
- Design customer-centric experiences for The Globe and Mail’s website and iOS/Android apps
- Establish a design vision for the product program area
- Conduct research, develop interface concepts, prototypes and UI elements
- Elevate the user experience across digital products
- Collaborate with and mentor other designers
- Conduct user research and feedback sessions
- Validate user problems and design solutions with the audience
- Collaborate with product managers, engineers, Editorial and Business stakeholders from discovery through delivery
- Contribute to the design system
- Contribute to product strategy
- Evangelize the impact of work and learning across the organization
Requirements
- 8+ years of experience designing digital products
- Passion for user experience and design thinking
- Desire to be innovative within the news, content publishing and media industry
- Demonstrable conceptual thinking and clarity in oral communication and documentation
- Attention to detail and ability to work quickly throughout the design cycle
- Experience creating prototypes, wireframes, design specifications, finished front-end designs and design QA
- Experience crafting research studies, interviewing customers and reporting results to directors and executives
- Experience using and contributing to design systems
- Extensive experience with AI prototyping, Figma, Miro, Microsoft Office and Google Docs
- Experience working with data and metrics
- Ability to translate qualitative and quantitative improvements to the user experience
- Experience using AI to optimize workflow and process
- Experience leading workshops with team members and stakeholders
- Experience designing experiences using AI and machine learning
- Basic front-end coding comprehension, including CSS and HTML
- Positive attitude embracing workplace diversity and inclusion
- Learning mindset
- Portfolio with case studies demonstrating problem framing, user and business needs, strategic initiative, innovation, research, constraints, trade-offs, success criteria, outcomes, leadership, collaboration, design judgment and critical thinking
Benefits
- Flexible work arrangements
- Training and mentorship opportunities
- Competitive compensation
- Hybrid work environment
- Generous vacation
- Parental leave top-up
- Competitive health and dental benefits
- Defined Benefit pension plan
- Annual wellness subsidy
- On-site chiropractor and registered massage therapist
- Employee and family assistance program
- Free digital subscription to globeandmail.com
- 40% off other Globe products
- Education assistance for external training courses
- Lateral and upward advancement opportunities
- Formal and informal mentorship and peer-to-peer learning programs
- Internal and external training and development opportunities
- Accommodation for applicants with disabilities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior UX Designer leading research, strategy, and product design for Zensurance’s digital commercial insurance platform. Improving user journeys, design systems, and conversion for Canadian businesses.
Contract UX/UI Designer annotating robotic - arm task videos for an AI company. Applying precise labels, grading, and feedback to improve next - generation AI systems.
Senior Product Designer simplifying underwriting, operations, and merchant experiences for Lightspeed Capital advances. Applying AI, systems thinking, and user research within Lightspeed’s global commerce platform.
Staff Product Designer owning Webflow’s Agentic CMS experience for enterprise content authoring, governance, localization, and publishing. Designing connected workflows for marketing teams and AI agents.
Product Designer shaping user - centered experiences for Centah’s enterprise SaaS platform. Building design systems, researching users, and collaborating with product and engineering teams.
Senior Product Designer owning accessible product surfaces and coded prototypes. Improving Cal.com’s open scheduling infrastructure and component library in a globally remote, async team.
Product Designer shaping SafetyWing’s global health, insurance, and retirement products. Leading scalable design systems and user experiences for remote workers worldwide.
Lead product designer shaping AI - integrated news experiences across The Globe and Mail’s website and mobile apps. Driving research, design systems, product strategy, and cross - functional delivery.
Growth Marketing Design Lead driving AI - powered experimentation for Zapier’s work - automation platform. Optimizing acquisition, conversion, activation, SEO, and visitor - to - lead experiences.