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About the role

  • Growth Marketing Manager driving targeted subscriber acquisition for The Globe and Mail, Canada’s national media brand. Leading email, CRM, segmentation, personalization, and multi-channel campaign optimization.

Responsibilities

  • Develop audience acquisition strategies by identifying and prioritizing high-potential audience segments using behavioral and demographic data
  • Partner with analytics, data, and engagement teams to build, refine, and optimize target audience cohorts
  • Plan and execute targeted acquisition campaigns across email, onsite personalization, app-based, offsite, and other channels
  • Ensure consistent messaging and brand alignment across campaigns
  • Own email acquisition and nurture strategy, including segmentation, campaign design, and performance optimization
  • Design and execute personalized email campaigns to increase subscriber acquisition and conversion
  • Optimize messaging, creative, audience segmentation, timing, and frequency through testing and refinement
  • Develop customer journeys supporting onboarding, engagement, nurturing, and conversion objectives
  • Manage campaign calendars, quality assurance, timelines, deployment, and execution
  • Track campaign performance, conduct A/B testing, analyze results, and provide recommendations to improve acquisition efficiency and conversion rates
  • Collaborate with analytics teams on reporting, attribution, forecasting, and performance measurement

Requirements

  • Minimum 4 years of relevant experience in growth marketing, lifecycle marketing, CRM marketing, digital marketing, or a related field
  • Strong marketing management knowledge and understanding of digital media and subscription or membership marketing
  • Demonstrated expertise in email and CRM marketing
  • Experience with audience segmentation, personalization, and targeted marketing strategies
  • Strong understanding of customer acquisition, conversion, and purchase funnels
  • Ability to interpret performance metrics and turn complex data into actionable insights
  • Experience managing multi-channel campaigns from strategy through implementation
  • Strong analytical and problem-solving skills
  • Experience using Amplitude, Tableau, and Microsoft Office applications
  • Excellent communication and collaboration skills
  • Knowledge and understanding of the Canadian content landscape, particularly news and media
  • Undergraduate degree in Business, Marketing, Economics, or a related discipline (preferred)
  • Experience in subscription-based, media, publishing, membership, or direct-to-consumer organizations (preferred)
  • Experience designing and executing segmentation and personalization strategies that drive conversion and retention
  • Experience using A/B testing methodologies
  • Experience leading end-to-end, multi-channel marketing campaigns with measurable business impact
  • Advanced understanding of customer lifecycle marketing, subscriber acquisition, and retention best practices

Benefits

  • Flexible work arrangements
  • Training and mentorship opportunities
  • Competitive compensation
  • Hybrid work environment
  • Generous vacation
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com
  • 40% off other Globe products
  • Education assistance for external training courses
  • Lateral and upward advancement opportunities
  • Formal and informal mentorship and peer-to-peer learning programs
  • Internal and external training and development opportunities

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$86,000 - CA$96,000 per year

Degree requirement

No Education Requirement

Tech skills

Tableau

Location requirements

HybridTorontoCanada

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