Senior UX Strategist leading generative and evaluative research for Multiplayer’s human - centered product design consultancy. Translating user insights into actionable product direction and business impact.
About the role
- Head of Product Design leading designers and research for Tilt’s mobile-first financial products. Shaping product strategy, design systems, and AI-enabled workflows for fairer credit access.
Responsibilities
- Set the vision, standards, and strategy for product design aligned with Tilt’s strategic objectives
- Set and maintain the craft quality bar across all shipped product surfaces
- Manage, mentor, and develop 6 product designers and 1 researcher
- Own hiring and build career paths, feedback processes, and team rituals
- Showcase design work at company-wide rituals
- Push design into problem definition and roadmap-setting
- Partner with Product, Engineering, and cross-functional leadership on operating systems
- Advocate for users using research, verbatims, and evidence across credit, growth, engineering, and other functions
- Build Tilt’s research practice into a durable capability
- Steward and scale the Tilt Design System, including illustrations, typography, color, and copy
- Identify and implement valuable AI and automation applications in design and delivery workflows
- Partner with Marketing’s Creative team to align product experience and brand expression
- Report directly to the Head of Product
Requirements
- 8+ years designing and shipping consumer-facing mobile products
- Experience ideally in fintech or another domain with significant complexity
- 5+ years managing designers
- Track record of building teams, raising craft standards, and developing designers
- Experience shaping roadmap and strategy alongside Product and Engineering leaders
- Interest in business mechanics and financial impact
- Portfolio demonstrating craft, user problems, design decisions, and business outcomes
- Evidence-driven approach and ability to work comfortably in ambiguity
- Ability to obtain user signal without a dedicated research team
- Ability to communicate design arguments clearly at the executive level
- Deep proficiency in Figma
- Curiosity about AI in design workflows
Benefits
- WFH office reimbursement
- Competitive compensation packages
- Generous equity
- Flexible health plans at every premium level
- Substantial health-plan subsidies
- Direct exposure to leadership
- Paid global onsites twice yearly
- Growth opportunities based on contributions rather than rigid promotion timelines
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