Operations Analyst managing AI-assisted compliance, fraud detection, and payment approvals for Tremendous, a global business payout platform. Improving processes while balancing risk and user experience.
Responsibilities
Review account activity using AI-assisted analysis
Investigate payment approval requests
Flag anomalies through pattern recognition tools
Make approval or escalation decisions using human judgment and AI insights
Identify suspicious activity and fraud patterns
Learn and implement regulatory requirements in day-to-day operations
Suggest process improvements to increase efficiency or reduce risk
Document findings and share them with the team
Use AI to process large datasets, draft communications, and analyze trade-offs
Collaborate cross-functionally with product, support, and business teams to reduce risk and support scalable growth
Requirements
Strong analytical and problem-solving skills
Exceptional attention to detail
Familiarity with AI tools and willingness to experiment with LLMs, data analysis tools, or automation platforms
Clear communication and collaboration skills
Ability to multitask, prioritize, and stay organized amid competing demands
Ownership mindset and genuine curiosity
At least 2 years in an operational, compliance, or related role
Startup or fintech experience is a plus
Benefits
Equity
100% covered health (US)
Unlimited PTO
12-16 weeks paid parental leave
Fully remote work from anywhere in the Americas
High-documentation, low-meeting culture
Professional and personal time supported by reduced meetings
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