About the role

Program Coordinator supporting low-income women and gender-diverse clients through outreach, intake, workshops, and follow-ups. Managing community partnerships and evaluating GTA program effectiveness for a national poverty-reduction charity.

Responsibilities

Establish and manage relationships with clients, community partners, volunteers, and other stakeholders
Execute program activities including client outreach and recruitment, intake, onboarding, regular follow-ups, and support
Participate in program events, job fairs, and other activities
Plan, organize, and co-facilitate regular group sessions with clients
Support planning, organization, and facilitator recruitment for client workshops
Monitor program processes and policies to deliver high-quality services and ensure continuous quality improvement
Create and update client files, program documents, and presentations in accordance with organizational policies and procedures
Facilitate positive relationships within the program team, with other departments, and with stakeholders
Continuously assess program effectiveness and recommend improvements
Implement changes based on program evaluation findings
Perform other duties as assigned

Experience working with a diverse clientele, including individuals experiencing poverty, housing or employment instability, trauma, domestic violence, mental health and addiction issues, or disabilities
Capacity to manage change effectively in a dynamic and growing organization
Understanding and commitment to diversity, equity, inclusion, and anti-oppression issues
Ability to navigate and develop relationships within the community services sector
Excellent oral and written communication skills
Strong project management skills and ability to manage multiple projects simultaneously
Ability to take initiative and work independently and as part of a team
Strong interpersonal, organizational, and administrative skills with attention to detail
Excellent computer skills, including word processing, presentation, email, calendar software, search engines, and web-based platforms
Respect for privacy and ability to exercise tact and discretion
Proficiency in English, written and spoken
Preferred: experience in client intake
Preferred: proficiency in French, written and spoken

Health Plan (Paramedical and Dental)
Health Spending Account
Group insurance (Life, Dependent Life, AD&D)
Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
Birthday off
Internal psycho-social resources
Access to one on one coaching as available
Positive and innovative office culture grounded in core values of humanity, integrity, humor and purpose
Flexible, pro-parent, pro-mental health workplace
Diversity, equity, and inclusion-focused workplace