Product Manager shaping strategy, roadmap, and experiments for a profitable marketplace platform. Partnering with founders, engineering, and design to improve user outcomes.
About the role
- Principal Product Manager owning scalable capital platform infrastructure for Upstart’s AI lending marketplace. Shaping lender and investor integrations, workflows, reporting, and enterprise-grade systems.
Responsibilities
- Own strategy, roadmap, and execution for a major Capital Platform problem space with material business impact
- Lead multi-quarter, cross-team initiatives requiring deep systems thinking and work under significant ambiguity
- Design scalable, configurable platform capabilities for diverse capital partners without fragmentation or bespoke delivery
- Partner with engineering on product architecture, tradeoffs, sequencing, and long-term evolution of capital platform systems
- Influence adjacent platform and vertical teams to meet capital partner needs across products
- Use data, customer insight, and domain knowledge to make high-conviction product decisions and prioritize effectively
- Deliver durable, enterprise-grade solutions meeting reliability, compliance, and operational requirements
- Collaborate across product, engineering, finance, compliance, capital markets, banks, credit unions, and institutional investors
- Build systems enabling capital to flow through Upstart’s AI lending marketplace reliably, transparently, and at scale
Requirements
- 7+ years of product management experience, or equivalent demonstrated scope and impact owning complex, multi-quarter initiatives
- Demonstrated experience leading initiatives at a Principal / Staff-level individual contributor scope
- Proven track record designing and shipping platforms or shared systems, not just standalone features
- Experience working with complex B2B or B2B2C workflows, such as onboarding, configuration, payments, compliance, and reporting
- Ability to operate effectively in regulated, high-reliability environments
- Strong technical fluency and experience partnering closely with engineering on architecture and system design tradeoffs
- Ability to drive alignment and execution across multiple teams and stakeholders without formal authority
- Bachelor’s degree or equivalent practical experience in a technical, analytical, or business-related field
- East/West coast time zone availability
- Canada-based applicants cannot be located in Quebec
Benefits
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Life insurance and disability coverage
- Paid time off, sick leave, and company holidays
- Paid family and parental leave
- Family-centered fertility, parenthood, and caregiving benefits
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial planning tools and financial concierge service (US only)
- Annual wellness allowance
- Annual productivity allowance for relevant tools and resources
- Team events, all-company updates, and employee resource groups (ERGs)
- Catered lunches and stocked micro-kitchens at company offices
- Flexible remote work with regular team onsites
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