ServiceNow System Administrator maintaining ITSM platforms for TD, a global financial institution. Configuring workflows, integrations, security, reporting, and platform improvements in a hybrid Toronto role.
About the role
- Senior Systems Administrator responsible for maintaining IT systems supporting the University of Toronto Libraries. Focusing on service reliability, security, and operational sustainability of Canada's national shared institutional repository service.
Responsibilities
- Designing and implementing new operating systems and subsystems server software
- Planning and implementing expansion and enhancement of IT networks independently
- Analyzing, troubleshooting and testing highly complex systems
- Developing and updating architectural framework for highly complex and confidential university-wide IT systems
Requirements
- Bachelor’s degree in Computer Science or an equivalent combination of education and experience
- Minimum five (5) years of relevant experience in systems administration, infrastructure operations, or platform support
- Extensive experience administering and supporting Linux-based production environments
- Experience deploying, maintaining, and troubleshooting highly available, resilient, and secure systems
- Experience supporting distributed systems and services in a production environment
- Strong knowledge of operating systems administration, networking, storage, and core infrastructure concepts
- Experience with configuration management, automation, and infrastructure management tools (e.g., Ansible, Chef, or equivalent)
- Experience administering web servers, reverse proxies, and load balancing technologies (e.g., Apache, Nginx, HAProxy, or equivalent)
- Experience with containerization and related platform technologies (e.g., Docker, Kubernetes, or equivalent), preferably in on-premises environments
- Experience supporting virtualization and infrastructure platforms using open-source technologies (e.g., KVM, OpenStack, or equivalent)
- Experience supporting databases and backend services in a production environment, including writing and maintaining SQL scripts; familiarity with technologies such as MySQL, PostgreSQL, Oracle, MongoDB, Redis, RabbitMQ, or Elasticsearch is an asset
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical colleagues
- Demonstrated ability to work independently and collaboratively in a team environment, and to contribute to documentation, knowledge sharing, and continuous improvement.
Benefits
- Paid time off
- Professional development opportunities
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