HR Information Systems Analyst overseeing Workday security configurations, maintaining HR system operations and leading project activities. Supporting various teams to enhance operational outcomes in a collaborative environment.
About the role
- Revenue Operations Systems Analyst at Varicent enhancing the revenue tech stack for Sales, Marketing, and Customer Success. Focused on data integrity, integrations, and workflow optimization.
Responsibilities
- Own, implement, optimize, and integrate the revenue tech stack to improve GTM efficiency and outcomes across Sales, Marketing, and Customer Success.
- Administrate and optimize revenue tools, CRM workflow design, cross-system integrations, data governance, and vendor management.
- High adoption of tools, clean and governed data leading to fast and accurate lead/account routing, reliable forecasting/visibility, and measurable productivity and conversion gains.
- Implement and oversee platforms for intelligence, forecasting, and automation.
- Manage primary tools such as Gong, Clari, ZoomInfo/Ringlead, and others.
- Interface with vendors, handle renewals, and troubleshoot tool-related issues.
- Promote seamless communication between core tools and enhance interoperability.
- Evaluate the current GTM tech stack, recommending consolidations or additions.
- Educate the GTM team on workflows and new tool features.
- Act as the liaison with Salesforce admins for CRM data and workflow improvements.
- Support SFDC hygiene, manage account changes, and troubleshoot issues.
- Manage account scoring and enrichment to guide sellers on revenue opportunities.
- Build and maintain automated lead routing in Ringlead.
Requirements
- 5-8 years of experience in a similar role.
- 3+ years hands-on CRM administration (preferably Salesforce) covering objects, flows, permissioning, and lifecycle design. 2+ years building and maintaining cross-system integrations and data quality processes.
- CRM administration: Salesforce object model, flows, validation, permissioning, roles, and reporting; familiarity with CPQ/forecasting is a plus.
- RevTech administration: conversational intelligence, revenue forecasting, sales engagement, enrichment/ABM, routing/orchestration, document automation.
- Integrations: API-based integrations, field mapping, error handling, monitoring.
- Data: dedupe/normalization/enrichment strategies; data dictionary; governance.
- Project/change management: backlog management, UAT, release notes, training, adoption tracking.
- Communication and stakeholder management: clear requirements gathering, prioritization, and status updates.
Benefits
- Market Leading Compensation Package.
- Wellness Programs to Support Health and Wellbeing.
- Working with the latest tools and technologies in a fast-paced environment.
- Remote Work Flexibility.
- Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance.
- Annual Time Off: Time off is provided in accordance with applicable legislative requirements.
- Global Connected Culture: Hubs in Romania, UK, US, Canada.
- Dynamic Work Culture: Thrive in our innovative and multicultural environment.
- Grow with Us: Continuous development opportunities
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