Case Coordinator providing comprehensive assessments and care planning for clients in home care. Supporting client and caregiver in service navigation and care management within the SMILE Program.
Responsibilities
Provide clients with comprehensive assessments ensuring a high-quality client experience
Develop a comprehensive care plan in consultation with the client and caregiver
Support the client and caregiver to manage their care budgets and required resources
Visit clients in their homes to complete case management tasks
Ensure navigation to appropriate resources and support client self-management
Interpret and complete current standardized assessment tools
Develop and conduct a comprehensive therapeutic rapport
Monitor client progress and adjust care plans as required
Requirements
University Degree or College Diploma in Health or Social Services field
Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management
Demonstrated experience in completing validated common assessment tools and maintaining competency
Broad working knowledge of community resources
Strong attention to detail and accuracy
Computer proficiency in Windows OS and Microsoft Office programs
Ability to educate client and families on available program resources
Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance
A current and original copy of a satisfactory Criminal Records Check
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