Accounts Payable Concierge overseeing invoices, reimbursements, tax compliance, and vendor payments. Supporting We Are Social’s global, socially-led creative agency finance operations.
Responsibilities
Serve as the primary high-touch contact for vendor and employee payment inquiries
Manage Accounts Payable email inboxes and provide prompt, helpful, and courteous communication
Guide employees through expense reimbursement processes and system navigation
Onboard new vendors through the payment software
Oversee timely and accurate vendor invoice processing within Ramp
Review corporate credit card transaction coding and employee reimbursement submissions
Prepare weekly and ad-hoc payment runs
Maintain audit trails, oversee AP filings, and manage purchase order accruals
Perform routine reconciliations between financial systems
Maintain vendor master records and lead vendor management efforts
Prepare and manage annual 1099/1096 tax filings and maintain W-9 records
Monitor compliance with sales and use tax regulations
Enforce Purchasing and Travel & Expense policies
Keep department leads informed about compliance issues, payment status updates, and vendor risks
Refine workflows to improve accuracy and efficiency
Support strategic agency finance initiatives and ad-hoc accounting projects
Report directly to the Accounts Payable Lead
Requirements
2+ years of progressive accounts payable or financial operations experience
Degree or diploma in Accounting, Finance, or Business Administration preferred
Hands-on experience with project-based financial systems and modern spend management platforms
Ramp and Workbook experience is a plus
Proficiency in Excel and Google Sheets, including pivot tables, VLOOKUP/XLOOKUP, and financial data reconciliation
Solid understanding of US/local tax requirements, including 1099/1096 annual reporting, W-9 collection, and basic sales and use tax rules
Excellent written and verbal communication skills with a strong customer-service focus
Ability to manage competing priorities, high transaction volumes, and tight deadlines with precision
Benefits
Modern hybrid work schedule
Company-paid holidays
Meditation apps
Health and wellness support
Regular group activities and team bonding events
Passport Program to explore and work from one of 18 global offices, including Paris, Singapore, Madrid, Dubai, London, and more
Fully stocked healthy snacks
Carbon offsets and community kitchens initiatives
Hybrid work models and flexible hours
Work from anywhere policy for short-term stays in other regions
Generous vacation starting at 3 weeks plus 1 extra week during the summer and over the holidays
Agency summer days
Modern open co-working spaces with coffee and snack bars
Dogs allowed
Dedicated private wellness room in select offices
Regular team social events, holiday parties, seasonal gatherings, weekly happy hours, and inspiring speakers
In-house learning and development sessions
Annual career and growth conversations
Access to internal network of opportunities across all agencies
Internal EDI groups, programs, and initiatives
Employee resource group opportunities
Flexible benefits including a personal wellness spending account for gym memberships, pet care, education expenses, and more
Comprehensive mental health support, including virtual therapy, guided iCBT programs, live therapy, 24/7 access to health clinicians, and other health and wellness resources
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