Manager, Outside Sales

Posted 3 weeks ago

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About the role

  • Sales manager leading B2B revenue, acquisition, retention, and market-share growth for WM Canada’s environmental services business. Coaching sales teams across Calgary and Edmonton.

Responsibilities

  • Lead the team of sales and account management representatives
  • Maintain and generate profitable revenue
  • Assist in developing and executing the Area's Sales and Marketing Plan
  • Execute strategies to grow market share, acquire new business, and expand WM's presence within assigned territories
  • Direct and support new business development efforts, prospecting, competitive takeaways, and market share growth
  • Assign new business targets and ensure consistent field execution
  • Reinforce prospecting, cross-selling, and pipeline development practices
  • Partner with Sales and Retention teams to align acquisition and retention priorities
  • Motivate team members and build customer loyalty
  • Maintain customer satisfaction and resolve unique customer issues with the Area Management Team
  • Supervise Sales Department activities and ensure performance against activity, retention, pricing, service, acquisition, prospecting, and cross-selling goals
  • Train, coach, and mentor retention personnel and provide field-based coaching to SAEs
  • Manage price increase strategies and goals with the Area Sales Manager
  • Manage and ensure use of WM sales tools, including Proposal Program, Customer Database, and Pricing Tools
  • Analyze lost business trends and competitive activity and recommend corrective actions and market share opportunities
  • Provide industry knowledge and regulatory interpretation to the retention team and customers
  • Meet with customer executives and participate in field rides and prospect meetings
  • Interview and recruit qualified candidates for open SAE positions

Requirements

  • Bachelor's Degree (accredited), or High School Diploma or GED (accredited) in lieu of degree and five (5) years of business-to-business sales
  • 5 years relevant work experience (in addition to the education requirement)
  • Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or federal property access
  • Ability to meet sales, prospecting, retention, pricing improvement, service upgrade, service agreement conversion, new business acquisition, and cross-selling goals

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Short-term disability coverage
  • Stock purchase plan
  • Company matching on a RRSP
  • Paid vacation
  • Paid holidays
  • Paid personal days
  • Commission and bonus eligibility
  • Sales incentive and recognition programs
  • Hybrid work with an option to work remotely one day per week

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$110,000 - CA$130,000 per year

Degree requirement

High School Diploma

Location requirements

HybridCalgaryCanada

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