Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Enterprise Systems Engineer managing productivity and identity technology at Warner Music Group. Leading infrastructure modernization and ensuring secure access for global workforce.
Responsibilities
- Lead Infrastructure Modernization: Manage the end-to-end lifecycle of Windows Server OS, driving routine upgrades and strategic migrations to eliminate technical debt.
- Govern Identity & Access: Architect Okta SSO/MFA integrations and define global strategies for privileged access management (PAM) to ensure a secure, zero-trust environment.
- Automate Everything: Leverage PowerShell and low-code/no-code workflows (like Okta Workflows or Power Automate) to streamline complex IT operations.
- Own Content Collaboration: Act as the primary administrator for SharePoint Online, managing site collections, permissions, and data lifecycle policies across M365 and Google Workspace.
- Ensure Communication Security: Oversee email configurations, email filtering, and eDiscovery requests to protect our organizational communication.
- Drive Service Reliability: Maintain high availability for critical core services including DNS, DHCP, and Active Directory site topologies.
- Master Endpoint Management: Administer and optimize SCCM and Intune for global device compliance and automated software deployment.
Requirements
- You have advanced experience in Active Directory administration, including GPO design, OU structural maintenance, and health monitoring.
- You are an expert in PowerShell scripting for bulk automation, health reporting, and system integrations.
- You enjoy solving complex architectural challenges and taking a leading role in resolving complicated technical "failure situations."
- You will implement and audit Least Privileged Access models to ensure our security posture remains robust.
- You are passionate about continuous improvement, from executing rigorous server decommissioning processes to mentoring junior engineers on the team.
- Microsoft or Google Certifications: Specifically M365 Enterprise Administrator Expert or Google Professional Workspace Administrator.
- Okta Certification: Okta Certified Administrator or Professional credential.
- Hybrid Cloud Experience: Knowledge of Windows Server Hybrid Administrator Associate standards.
Benefits
- We encourage applications from people with a wide variety of backgrounds and experiences.
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