Senior Data Management Architect advising complex organizations on Workiva’s AI-powered finance, risk, and sustainability platform.
Designing integrations, reporting, and scalable data workflows for customer success.
Responsibilities
Collaborate with customers to understand business needs, data requirements, and desired outcomes with Workiva solutions
Partner with the pre-sales team to transition from sales to implementation services and beyond
Engage with Solution Architects and Customer Success teams throughout onboarding and implementation
Analyze customer needs and recommend optimal use of Workiva’s Data Management Suite
Define tasks, contribute to project plans, and monitor consulting project delivery progress
Review and establish data integration workflows between customer systems and the Workiva platform
Review and develop data queries and reporting solutions, mentoring stakeholders on leading practices
Conduct knowledge-sharing sessions for customer and partner application owners
Review and create documentation for deployed solutions, configurations, and best practices
Share customer and partner feedback with Product Development and Product Management
Drive product adoption, customer satisfaction, and overall customer health
Define expected outcomes and demonstrate value realized by customers and partners
Document data management features and functionalities for internal and external reference
Monitor customer and partner environments and stay informed about the Workiva product roadmap
Requirements
Bachelor’s Degree in a technical field, preferably Computer Science, Computer Engineering, Information Technology, or similar
6+ years of related career experience in customer-facing roles
Bilingual in French or Spanish at Native/Executive level
Experience with Python for scripting and automation
Experience integrating or managing SaaS applications and enterprise systems
Experience with complex, regulated data structures and regulatory requirements
Experience with ERP, EPM, and enterprise data/analytics platforms
Foundational knowledge of cloud platforms and modern data architectures
Experience with Informatica, SSIS, Boomi, MuleSoft, or Workato
Strong understanding of REST and SOAP APIs, JSON/XML, and scripting-based API execution
Knowledge of data engineering, data warehousing, ETL processes, and SQL query development
Strong problem-solving and technical diagnostic skills
Ability to manage priorities independently
Excellent written and verbal communication skills, including executive-level presentations
Ability to build credibility, influence stakeholders, and drive cross-functional alignment
Demonstrated commitment to customer success and long-term value creation
Reliable internet access when working remotely
Benefits
Remote work from any location within the employee’s country of employment
Flexible choice to work from an office or remotely
15% travel for internal meetings
Reasonable accommodations for applicants with disabilities
Comprehensive security and privacy training tailored to employees’ roles
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