About the role

  • Senior Business Systems Analyst supporting complex digital solutions as liaison for business stakeholders and technical teams in an IT solutions company.

Responsibilities

  • Act as the lead liaison between business stakeholders and development teams to ensure business needs are accurately translated into technical solutions
  • Elicit, analyze, validate, and document functional and non-functional business requirements using multiple elicitation techniques (e.g., workshops, interviews, document analysis)
  • Review and update existing business requirements to ensure continued alignment with business objectives
  • Plan, coordinate, and facilitate workshops and working sessions with subject matter experts and stakeholders
  • Produce high-quality documentation including: Business requirements documents, Functional specifications, Process flows and workflow diagrams, Screen mock-ups, prototypes, and design artifacts
  • Translate business requirements into Epics, Features, and User Stories using tools such as Azure DevOps (or equivalent)
  • Support UX design for responsive web applications across desktop and mobile devices
  • Collaborate closely with senior technical analysts and developers to review designs, address feedback, and ensure adherence to standards and best practices
  • Quickly adapt to existing technical and business environments when joining ongoing projects
  • Demonstrate strong leadership by taking initiative, managing multiple priorities, and supporting project delivery timelines
  • Present solution understanding, workflows, and system functionality to project teams and stakeholders

Requirements

  • Bachelor’s degree in Business Administration, Computer Science, or equivalent related experience
  • Minimum 10 years of experience as a Senior Business Systems Analyst
  • Minimum 4 years of experience as a Lead BSA on complex, public-facing, custom software development projects
  • Minimum 5 years of experience authoring specifications, user stories, and GUI standards while acting as a liaison between business and technical teams
  • Demonstrated experience working with integrated systems of medium to large complexity
  • Strong written and verbal communication skills in English

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job type

Contract

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Azure

Location requirements

RemoteCanada

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