Network Systems Engineer/Senior Network Systems Engineer managing networking infrastructure at Xenon Pharmaceuticals. Overseeing enterprise networking, maintaining systems, and collaborating on solutions.
Responsibilities
Manage networking environment including Cisco switches, Palo Alto firewalls, HPE ClearPass, and Meraki Wi-Fi.
Manage Microsoft Azure environment including virtual machines, networking, Azure Files, enterprise applications, and storage accounts.
Manage enterprise certificate architecture.
Support Citrix NetScaler.
Support Microsoft Active Directory and Entra environments.
Develop documentation including Standard Operating Procedures, Knowledge base articles, and System Design Specifications.
Collaborate with IT business partners to evaluate and implement software solutions.
Collaborate with IT Security to evolve the network environment to enhance performance, reliability, and security, remediate vulnerabilities and adhere to best practices within the IT infrastructure.
Submit and present IT change controls, participate in IT problem management, and manage IT incidents.
Troubleshoot a wide range of hardware and software issues, in consultation with other team members when necessary.
Effectively manage and leverage managed service provider (MSP) resources.
Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any.
Some international travel may be required.
Other duties as assigned.
Requirements
Degree or diploma in computer science or related discipline, with 5 or more years of experience.
Experience in the life sciences industry is preferred.
Familiar with Computer Systems Assurance and/or GxP Systems Validation.
Hands-on experience with ITIL processes and best practices.
Takes initiative and the ability to troubleshoot technical problems, work well under pressure, and learn quickly.
Ability to problem-solve while being resourceful, flexible, and calm.
Excellent customer service skills and professional demeanor.
Strong organizational skills with the ability to prioritize multiple ongoing projects and daily tasks.
Excellent written and oral communication skills with the ability to explain technical concepts to non-technical audiences.
Benefits
medical, dental, vision
short- & long-term disability
accidental death & dismemberment
life insurance programs
Employee Assistance Program
travel insurance
retirement savings programs with company matching contributions
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