Software Solution Architect at Zaelab designing scalable digital commerce architectures. Leading implementations on BigCommerce and guiding clients through technical executions for successful outcomes.
Responsibilities
Define and maintain commerce platform system architecture including product data models, module and capability selection, integration patterns, and client-specific adaptations.
Lead solution design for BigCommerce implementations, including Stencil, headless/Storefront API, B2B Edition, and multi-storefront configurations.
Support implementations across other modern commerce platforms (e.g., Shopify Plus, commercetools, Salesforce Commerce Cloud, Adobe Commerce) as needed.
Develop architecture blueprints, technical roadmaps, and documentation to support scalable and modular solution delivery.
Evaluate and advise clients on commerce technology platforms, participating in platform selection processes and providing strategic recommendations aligned to business goals.
Guide clients on composable, MACH, and headless strategies across the modern commerce landscape.
Work alongside client technical teams and Zaelab development teams to solve emerging platform or integration challenges.
Ensure solutions are scalable, secure, resilient, and aligned with best practices.
Act as a technical escalation point for architecture, integration, and performance-related issues.
Define solution architecture concepts and technical approaches during pre-sales efforts.
Collaborate with sales teams, delivery leads, and client stakeholders to shape proposals and advise clients on platform, integration, and technology strategies.
Conduct technical assessments, discovery workshops, and scoping engagements.
Assess existing or legacy commerce platforms to identify technical debt, performance limitations, refactoring opportunities, and modernization pathways.
Guide clients through phased modernization or replatforming strategies toward headless, API-driven architectures.
Partner with Project Managers and delivery leads to identify project technical risks, evaluate alternative solutions, and implement mitigation strategies.
Ensure architectural decisions align with timelines, scope, and delivery constraints.
Effectively communicate architectural designs, technical constraints, design rationale, and implementation roadmaps to client teams and internal delivery teams.
Serve as a trusted advisor, aligning technical decisions with business goals and helping stakeholders make informed tradeoffs.
Requirements
10+ years of Solution Architecture experience in commerce or enterprise platform environments
Strong experience with BigCommerce, including Stencil, headless/Storefront API, B2B Edition, and multi-storefront architectures
Familiarity with other modern digital commerce platforms including Shopify Plus, commercetools, Adobe Commerce (Magento), or Salesforce Commerce Cloud
Expertise designing API-first, event-driven architectures using REST, GraphQL, JSON, webhooks, and messaging/queueing patterns
Experience defining product data models, domain models, integration patterns, and composable solution architectures across multi-system ecosystems
Strong engineering background with Node.js, TypeScript, serverless functions, or microservices within cloud environments
Experience with cloud platforms (AWS, Azure, or Google Cloud), including API gateways, queues/streams, serverless compute, and containerized applications
Working knowledge of both relational and NoSQL data models, with experience designing data flows and transformations across systems such as ERP, PIM, OMS, CMS, and payment platforms
Experience integrating modern commerce solutions with ERP, PIM, OMS, payment gateways, middleware, and other enterprise applications
Familiarity with MACH, headless commerce, microservices, and cloud-native architectural best practices
Experience with modern web technologies and composable storefront frameworks such as React, Next.js, Vue.js, or similar
Experience working in IT consulting environments in client-facing roles, collaborating with both technical and business stakeholders
Strong written and verbal communication skills, able to articulate complex architectural concepts clearly and effectively
Experience working with distributed teams and tools such as Git, GitHub/GitLab, Jenkins, Jira, and related DevOps practices
Experience with Agile or hybrid iterative delivery methodologies
Comfortable operating in a dynamic, high-growth consulting environment with the ability to rapidly learn new technologies
Bachelor's degree in Computer Science or a related technical field
Benefits
Unlimited Vacation/PTO
Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
Fully remote and distributed teams
Paid Parental Leave
Ongoing training and education opportunities
0% Bureaucracy Culture - Focus is on responsibilities, not title
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