Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Systems Analyst II at Seaspan supporting live business systems and user needs. Analyzing information, providing solutions, and maintaining operational excellence of critical systems in shipbuilding industry.
Responsibilities
- Maintains operational excellence of Seaspan’s live business systems
- Provides end-user support and responds to user needs
- Analyzes information from different sources for solutions
- Produces incident reports and troubleshooting knowledge articles
- Provides emergency production support and solutions
- Assists in executing test scripts for UAT
- Facilitates user workshops and supports change management activities
Requirements
- Bachelor’s degree in Computer Science, Business Administration or Post-secondary Diploma in Computer Science
- 3 - 5 years of related work experience (systems analysis, application development and support, operations support, service desk)
- 2-3 years of technical experience with programming languages, database administration, and server administration
- Experience in supporting at least one core operations process such as order to invoice, procure to pay, etc.
- Experience in developing and maintaining interfaces for on-premise and SaaS applications preferred
- Excellent communication skills
- Understanding of troubleshooting principles and methodologies
- Technical knowledge of programming languages and relational databases, such as .Net, Java, C#, SharePoint, Oracle and SQL Server.
Benefits
- Annual bonus and pension plan matching
- Competitive salary in line with experience
- Best-in-class health and wellness benefits package including extended health care, dental care, vision care, life insurance, medical leave coverage, parental leave coverage, and Employee Family Assistance Program (EFAP)
- Optional hybrid work schedule after 90 days
- Parking included and complimentary shuttle bus for transit users
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