Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Business Systems Analyst focusing on data engineering with Azure Databricks for Zurich Canada's insurance operations. Analyzing business requirements to develop data solutions while collaborating with cross-functional teams.
Responsibilities
- Analyze, document, and translate business requirements into data and analytics specifications with a focus on Azure Databricks, Delta Lake, and related Azure data services
- Support data integration, transformation, and quality processes that enable underwriting, claims, pricing, and operational analytics across Commercial and Personal Insurance
- Work closely with business stakeholders to understand underwriting and claims workflows, particularly within Automobile insurance
- Collaborate with engineering teams to design, optimize, and validate data pipelines originating from sources such as Guidewire PolicyCenter and Guidewire ClaimCenter
- Leverage strong problem-solving skills to troubleshoot data issues, identify root causes, and recommend improvements spanning both business processes and technical data flows
- Partner with cross-functional teams (data engineering, product owners, actuaries, underwriting, claims, etc.) to ensure solutions align with business needs, regulatory requirements, and best practices
- Contribute to continuous improvement initiatives aimed at enhancing data quality, lineage, observability, and platform efficiency
Requirements
- Minimum 3 years of hands-on experience working with Azure Databricks in an insurance data environment (Commercial or Personal)
- Strong data-oriented analysis skills, including expertise with data profiling, data modeling, SQL, and root-cause analysis
- Experience working with Automobile insurance data structures, workflows, or regulatory reporting (asset but strongly preferred)
- Experience integrating or analyzing data generated by Guidewire PolicyCenter and/or Guidewire ClaimCenter
Benefits
- Comprehensive health/benefits plan with varying levels of coverage
- Minimum of four weeks of vacation per year
- Four personal days per year for personal reasons
- Access to a comprehensive range of training and development opportunities
- Commitment to employee well-being
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