LP
Snowflake Architect
LinkedIn Recruiter Post
Snowflake Architect role requiring Snowflake architecture, performance tuning, SQL/Python, AWS, AI/ML integration. Hybrid position in Markham with 3 office days weekly.
LP
Bilingual IT Helpdesk Representative
Posted via LinkedIn Recruiter (not a company profile)
Posted last month
About the role
- Bilingual IT Help Desk Representative providing first-level technical support. Requires fluency in English/French and strong technical/customer service skills.
Responsibilities
- Respond to inbound calls and emails, providing courteous and professional assistance. Document and track issues accurately using ticketing systems. Escalate complex issues to support groups and follow up on resolutions. Identify and report widespread outages or service interruptions. Analyze trends and provide feedback for continuous improvement. Develop expertise in various applications and support tools. Prioritize tasks to ensure timely resolution with minimal impact on business operations. Maintain knowledge of hardware, software, and network components. Ensure compliance with company policies, procedures, and disaster recovery plans. Collaborate effectively with team members and other departments to deliver seamless support.
Requirements
- Fluency in both English and French (reading, writing, speaking). Exceptional customer service and interpersonal skills. Strong technical background, including troubleshooting hardware and software issues. Above-average computing and navigational skills. Experience with ServiceNow ticketing system. Ability to type at least 35 words per minute. Good knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, OneNote). Strong problem-solving skills and the ability to work independently.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
IT Specialist providing computer - related technical assistance and internal IT support at DSV in Calgary. Responsible for monitoring, troubleshooting, and maintaining IT systems and networks.
LP
Multiple Fulltime Opportunities | Canada
LinkedIn Recruiter Post
Multiple full - time IT opportunities across Canada including Senior React JS Developer, Full Stack Java Developer, Java Scala Developer, Java Full Stack Developer, IAM Developer, and more.
LP
Multiple Tech Opportunities
LinkedIn Recruiter Post
Hiring for multiple tech contract roles with banking client and Government projects. Positions include Senior Business Systems Analyst, Solutions Architect, Salesforce Developer, and other technical roles.
LP
Application Support Analyst – Global Trade Support/Calypso/Bloomberg
LinkedIn Recruiter Post
Application Support Analyst providing desk support for global trade processes, ensuring smooth operations across pre - and post - trade workflows while collaborating with trading desks and stakeholders.
LP
Application Support Analyst
LinkedIn Recruiter Post
Application Support Analyst with 7 - 8 years experience in UNIX, SQL, ServiceNow. Hybrid role in Halifax requiring strong technical and communication skills.
IT Support Specialist managing cloud and on - premises network for CMHA Peel Dufferin. Troubleshooting and resolving IT issues while providing professional user support at the agency.
Assurance Manager providing strategic oversight of audit quality management system at BPM. Championing audit excellence and helping to shape long - term quality strategy.
LP
Specialized IT Consultant
LinkedIn Recruiter Post
Specialized IT Consultant role in Toronto requiring 7+ years of Microsoft Cloud experience (Dynamics 365, Power Apps, Azure). On - site position focusing on solution development and implementation.
Senior Manager, IT Infrastructure and Operations at ICES overseeing user technical support and IT infrastructure management. Collaborating with teams to ensure effective delivery of IT services and application development.