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Brainware Intelligent Data Capture Application Platform support Analyst
Posted via LinkedIn Recruiter (not a company profile)
Posted 5 months ago
About the role
- Support analyst for Brainware Intelligent Data Capture platform. Troubleshoot issues, maintain SAP integrations, and ensure accurate data processing for Accounts Payable.
Responsibilities
- Provide day-to-day support for the Hyland Brainware Intelligent Data Capture platform. Troubleshoot and resolve issues related to document capture, data extraction, and validation workflows. Maintain and optimize integration with SAP and other enterprise applications using APIs. Collaborate with business teams to ensure accurate data processing for Accounts Payable Shared Services. Monitor system performance and implement improvements for stability and efficiency. Document processes, configurations, and troubleshooting steps for knowledge sharing. Participate in change management and ensure compliance with IT standards.
Requirements
- Expertise in Hyland Brainware Intelligent Data Capture platform. Strong knowledge of data extraction, classification, and validation techniques. Experience with API integration and troubleshooting, especially with SAP systems. Solid understanding of functional processes in Accounts Payable Shared Services. Excellent problem-solving and communication skills. Ability to work in a support and maintenance role for enterprise applications.
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