Network Monitoring Technician ensuring the availability of charging stations for electric vehicles. Responsible for diagnosing issues and collaborating with clients for quick resolution.
LP
Head of IT Operations (OnPrem)
Posted via LinkedIn Recruiter (not a company profile)
Posted 4 months ago
About the role
- Head of IT Operations leading infrastructure, production ops, and reliability engineering. Hands-on leadership role in HVAC/industrial tech with hybrid work in North York.
Responsibilities
- Lead and mentor a small team of infrastructure & SRE engineers. Own datacenter operations, virtualization, storage, networking & monitoring. Act as primary escalation point for complex production issues. Drive uptime, SLA performance & operational excellence. Improve automation, processes & governance (ITIL, change control). Collaborate with architects, developers, security & business teams. Participate in on-call & incident response rotation.
Requirements
- 7+ years in infrastructure operations / systems engineering. 2+ years in technical or team leadership. Strong troubleshooting across networking, virtualization & Linux. Experience in SRE / production operations environments. Confident communicator who can align technical decisions with business goals. Comfortable working in fast-paced, project-heavy environments. Must be able to travel within Canada & the U.S. and hold a valid passport.
Benefits
- Performance bonus, comprehensive benefits (medical, dental, vision), retirement contributions, wellness programs, and ongoing professional development support.
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