Commercial Project Manager ensuring financial performance and reporting for renewable energy projects. Collaborating with project teams to analyze costs, revenues, and risks.
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Project Manager – Contact Center
Posted via LinkedIn Recruiter (not a company profile)
Posted 2 days ago
About the role
- Project Manager for contact center technology upgrade. Lead end-to-end business casing, project planning, stakeholder management, and program execution in financial services.
Responsibilities
- Spearhead a large-scale contact center technology upgrade, from inception to delivery, ensuring seamless coordination across diverse teams and stakeholders. Responsibilities include leading the end-to-end business casing process, developing comprehensive Integrated Project Plans, defining project scope and resource requirements, tracking progress, managing risks and issues, overseeing RAID logs, producing executive reports, coordinating activities across multiple teams, managing program financials, presenting to stakeholders and leadership, ensuring quality deliverables, and fostering effective communication.
Requirements
- Proven experience in driving the business casing process from start to finish. Extensive stakeholder management across business, operations, technology, and vendors. Strong governance skills, including RAID management and executive reporting. Advanced proficiency in MS Project, Excel, PowerPoint, and other project tools. Excellent communication, problem-solving, and interpersonal skills. Ability to multitask, prioritize, and work under tight deadlines. Hands-on approach with a focus on execution and deliverables. Experience coordinating large projects within complex organizational environments.
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Not specified
Degree requirement
No Education Requirement
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