Manager, Credit Card Engagement & Retention – 1-year contract in Toronto. Drive squad effectiveness and cross-functional initiatives.
Responsibilities
This role will support a Credit Card Engagement Squad, driving day-to-day execution, coordination, and delivery discipline across Marketing, Data & Analytics, Digital, Technology, Risk, Operations, and Finance workstreams. Responsibilities include supporting squad effectiveness and cross-workstream alignment, managing complex cross-functional initiatives end to end, coordinating campaign readiness, timelines, deliverables, and dependencies, running business routines, stand-ups, checkpoints, and stakeholder updates, preparing clear leadership updates and surfacing risks, blockers, and insights, and partnering with Marketing, Analytics, and Product teams to support targeted engagement campaigns.
Requirements
Must-have: 3+ years in Marketing, Payments, Product Management, or related area; experience owning day-to-day squad coordination, prioritization, and dependency management; recent project management experience across complex cross-functional initiatives; experience working in matrixed organizations with multiple stakeholders. Nice to have: Familiarity with Agile and squad-based delivery models; banking or financial services experience; understanding of credit card products.
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