Analyste soutien technique résolvant les incidents SQL, Java et intégrations pour le logiciel infonuagique de Tecsys. Soutien aux hôpitaux, pharmacies et distributeurs grâce au diagnostic et à la collaboration interne.
LP
Service Delivery Manager/Application support
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 months ago
About the role
- Hiring a Service Delivery Manager/Application Support in Toronto, ON. Requires 15+ years of experience in application support on Microsoft tech stacks and banking industry background.
Responsibilities
- We are hiring a Service Delivery Manager/Application Support for a full-time permanent role in Toronto, ON. The ideal candidate will have 15+ years of experience in application support on Microsoft tech stacks such as Windows, .Net with strong understanding of IT systems and infrastructure. Must have worked in the banking industry and have deep understanding of service management principles, frameworks (such as ITIL), and best practices including incident management, problem management, change management, and service level management. Strong interpersonal and communication skills are required to build and maintain relationships with clients.
Requirements
- 15+ years of experience in application support on Microsoft tech stacks such as Windows, .Net with strong understanding of IT systems, infrastructure. Have worked in banking industry. Deep understanding of service management principles, frameworks (such as ITIL), and best practices including incident management, problem management, change management, and service level management. Strong interpersonal and communication skills.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Support Analyst troubleshooting Tecsys Elite applications for healthcare and distribution customers. Resolving support cases through ServiceNow, SQL, log analysis, and cross - team coordination.
Bilingual Customer Support Technician supporting YOVU’s Canadian business - phone customers. Troubleshooting VoIP systems, translating Québécois French documentation, and assisting Quebec client onboarding.
Remote support engineer troubleshooting automated flow cytometry instruments for BD Bioscience customers. Providing phone - based technical assistance across North America and documenting service interactions.
Senior Technical Support Engineer helping Sentry, an application monitoring platform, debug complex SaaS issues. Building MCP - powered agentic support systems and autonomous resolution paths.
Capital markets support engineer maintaining and transforming financial technology platforms for Capgemini clients. Troubleshooting incidents, developing solutions, and supporting trade lifecycle integrations.
Technical Support Analyst supporting domain migration and maintaining Windows hardware, software, networks, and Exchange systems. Contract role with ClaimsPro’s Canadian claims - services team.
Part - time remote Technical Support Analyst helping ClaimsPro users migrate domains and maintaining Windows hardware, software, networks, and Exchange systems.
Technical Support Representative supporting Asteris’s Keystone PACS veterinary imaging software. Troubleshooting installations, integrations, connectivity, and urgent client issues.
IT Support Analyst supporting TD Securities’ global banking operations technology and capital markets systems. Managing incidents, applications, production changes, and problem resolution in a hybrid role.