Hiring a Service Delivery Manager/Application Support in Toronto, ON. Requires 15+ years of experience in application support on Microsoft tech stacks and banking industry background.
Responsibilities
We are hiring a Service Delivery Manager/Application Support for a full-time permanent role in Toronto, ON. The ideal candidate will have 15+ years of experience in application support on Microsoft tech stacks such as Windows, .Net with strong understanding of IT systems and infrastructure. Must have worked in the banking industry and have deep understanding of service management principles, frameworks (such as ITIL), and best practices including incident management, problem management, change management, and service level management. Strong interpersonal and communication skills are required to build and maintain relationships with clients.
Requirements
15+ years of experience in application support on Microsoft tech stacks such as Windows, .Net with strong understanding of IT systems, infrastructure. Have worked in banking industry. Deep understanding of service management principles, frameworks (such as ITIL), and best practices including incident management, problem management, change management, and service level management. Strong interpersonal and communication skills.
Technical Analyst in Water & Wastewater Operations focuses on system analysis and compliance for the Peel Region. Collaborates on improvements and investigations for safe and sustainable water services.
Technical Support Agent providing user assistance for IT applications in Wealth Management. Responsibilities include managing systems, supporting users, and ensuring optimal performance.
Product Support Analyst delivering exceptional customer support for accounting software applications. Troubleshooting issues and guiding users through effective software solutions.
Manager of Customer Support leading skilled Site Reliability Engineers to enhance customer satisfaction and support model at Cohesity. Engaging with customers and developing effective support strategies and relationships.
Level 1 Technical Support Specialist providing technical support to March Networks customers in the Latin American region. Engaging with cutting - edge technology for digital video surveillance systems.
Technical Support Specialist troubleshooting integrations across HR and business systems at Flexspring. Supporting clients and developers, ensuring a smooth customer support experience.
Technical Support Analyst providing technical support to customers on custom applications via phone, email, and chat. Documenting inquiries and collaborating with the Technical Support Team for complex issues resolution.
Help Desk Support Technician providing technical support to internal Associates via various channels. Responsible for troubleshooting, documentation, and on - site technical support in a hybrid environment.
Technical Support Specialist providing IT solutions and troubleshooting for clients at Motorola Solutions. Engaging in complex hardware and software resolution with a customer - focused approach in a hybrid work environment.