Analyste soutien technique résolvant les incidents SQL, Java et intégrations pour le logiciel infonuagique de Tecsys. Soutien aux hôpitaux, pharmacies et distributeurs grâce au diagnostic et à la collaboration interne.
LP
Pega L3 Support Engineer
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 months ago
About the role
- Seeking an experienced Pega L3 Support Engineer with KYC expertise for hybrid contract role in Toronto, ON.
Responsibilities
- We are seeking an experienced L3 Support Engineer with strong expertise in Pega and KYC to support critical production applications. The ideal candidate will have hands-on experience in incident management, troubleshooting, root cause analysis, and maintaining high availability of enterprise applications.
Requirements
- 8+ years of IT experience, strong experience with Pega and KYC, Production Support and Application Support expertise, ServiceNow Incident & Problem Management, Splunk Monitoring and Log Analysis, Dynatrace Application Performance Monitoring, Root Cause Analysis (RCA) and Incident Management, strong troubleshooting and stakeholder communication skills.
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Salary
Not specified
Degree requirement
No Education Requirement
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