Senior Program Manager leading program delivery and support operations across Canada. Ensuring compliance with Protected B security requirements in NG9 - 1 - 1 systems.
About the role
- Senior-level Business Support Virtual Assistant delivering remote services to improve business efficiency in coaching and educational resources. Focus on organizing, structuring, and promoting workshops for global clients.
Responsibilities
- Organize digital files, documents, and shared drives into a clear, structured system.
- Consolidate existing leadership, coaching, and parenting program resources into a centralized internal resource library.
- Create simple SOPs, trackers, and workflows to support ongoing operations.
- Assist with managing and organizing intellectual property using secure file-sharing practices.
- Schedule and manage workshops, sessions, and programs using tools such as Eventbrite, Evite, or similar platforms.
- Coordinate event listings across community forums, calendars, and relevant platforms.
- Maintain a consistent cadence for event scheduling and promotion.
- Support attendee follow-ups and basic communication workflows.
- Assist with promoting workshops and resources through social media, email, and other methods.
- Schedule posts, announcements, and reminders to ensure consistent visibility.
- Help create and organize promotional materials and messaging templates.
- Maintain reminders and follow-up tasks. (optional)
- Assist with lead communication tracking.
- Provide regular updates on completed work, upcoming tasks, and system improvements.
Requirements
- Senior-level experience as a Business Support VA, Executive Assistant, or Operations Assistant.
- Strong organizational and process-building skills.
- Experience supporting coaches, educators, nonprofits, or service-based businesses preferred.
- Comfortable setting up systems from scratch and bringing structure to existing materials.
- Strong written and verbal English communication skills.
- Tech-savvy with the ability to learn and adapt to new tools quickly.
- Discretion and professionalism when handling sensitive information.
- APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED: Google Workspace (Docs, Sheets, Drive, Calendar)
- Event platforms (Eventbrite, Evite, or similar)
- Basic social media scheduling tools
- Shared drive and file-organization systems
- Task or project management tools (training provided if needed)
Benefits
- Contracted Hours per Week: 10-20 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: 10 AM- 4 PM EST (Flexible)
Job title
Job type
Experience level
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Degree requirement
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