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About the role
- AbbVie Therapeutic Specialist managing healthcare accounts and sales for glaucoma and dry-eye medicines. Field-based role supporting customers across Manitoba and Saskatchewan.
Responsibilities
- Manage key customer accounts across Manitoba and Saskatchewan
- Develop meaningful partnerships and drive business growth across AbbVie’s Glaucoma and Dry Eye Disease portfolios
- Cultivate relationships with existing customers and expand awareness and use of focused AbbVie Vision Care products
- Manage sales at the customer and hospital level in accordance with approved marketing plans and company policies
- Act as the customer expert and manager of AbbVie commercial relationships with External Experts
- Maintain a macro view of customer relationships and work cross-functionally within AbbVie to maximize sales results
- Ensure internal team members understand and execute the customer strategy and sales expectations
- Identify mutual-interest opportunities with Key Accounts and co-develop solutions
- Identify challenges to effective customer interactions and ensure appropriate internal processes address them
- Advocate for customers within AbbVie by identifying issues, concerns and priorities
- Build deep and broad engagements within Key Account organizations and understand their priorities, structure and business environment
- Develop account-specific strategies in accordance with AbbVie’s guidelines and values
- Collaborate with the AbbVie Medical team and AbbVie Institute’s Clinical Specialist to optimize product knowledge and business training
- Develop comprehensive and strategic business plans to increase market share in glaucoma and dry eye products
- Conduct regular sales reviews of territory performance externally and internally
- Execute national marketing programs with internal cross-functional teams
- Identify collaboration and growth opportunities within existing Key Accounts and identify new Key Accounts
- Manage overall territory budget and resource allocation
Requirements
- Bachelor’s degree in Commerce, Science or equivalent, or MBA combination of experience and education required
- A minimum of 5 - 7 years of Sales and/or marketing/or head office operational experience
- Key Account Management experience valued
- Experience in Pharmaceutical/Medical Sales is required
- A thorough understanding of the institutional/ Key Account healthcare sector preferred
- Demonstrated track record of achieving and/or exceeding business results
- Strong analytical and critical thinking skills
- Strong business acumen and self-starter
- Demonstrates leadership capabilities, listening and adaptability skills
- Strong presentation and communication skills
- Proven ability to effectively communicate cross-functionally within the company
- Ability to effectively communicate with senior leaders both with customers & internally
- Candidate must be fluent in English. Both verbal and written.
- Highly collaborative with a customer-centric mindset
- Able to travel up to 50% of the time
- Position requires evening/weekend work, including overnight travel
- Valid driver’s license and passport
- Ability to think strategically to support the development of a high-quality territory plan
- Display sound business judgment
- Ability to predict contingent outcomes from both a customer and competitive perspective
- In-depth analytical skills
- Effectively communicate and collaborate with in-field team members to develop and maximize the integrated account plan
Benefits
- Innovative work culture
- Professional development
- Paid time off: Generous vacation, holidays, personal days, volunteering days
- Employee stock purchase
- Wellness spending account
- Flexible health insurance
- Retirement savings programs
- Bonus plan
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