About the role

Licensing Advisor managing client licensing audits and compliance for Accurate Network Services. Ensuring licensing environments are optimized while collaborating with Account Managers and Centralized Services.

Responsibilities

Own and execute recurring client licensing audits including monthly billable user reviews, M365 tenant audits, and invoice validation to ensure billing accuracy
Identify discrepancies before invoicing and communicate findings clearly to clients and internal stakeholders
Manage Accurate’s CSP portfolio including Azure, Microsoft 365, and legacy subscriptions; process orders, track usage, and reconcile records month over month
Process all licensing add, remove, and change requests including user onboarding and offboarding, license reallocation, and shared mailbox conversions accurately and within agreed timelines
Manage the full renewal lifecycle for software and hardware licenses including Adobe, Foxit, Bluebeam, Fortinet, and Meraki
Actively identify opportunities for licensing upgrades, rightsizing, and cost optimization across client environments
Maintain deep product expertise across licensing programs, platforms, and vendor offerings
Follow and continuously improve licensing processes to ensure consistency, compliance, and scalability

1+ years of experience in a Managed Service Provider environment, ideally in a licensing, procurement, or technical advisory role
Solid understanding of Microsoft 365 licensing and a genuine interest in staying current with vendor programs and cloud platforms
Highly detail-oriented; errors in licensing records or billing stand out to you, and you take pride in getting it right the first time
Excellent communicator who can break down licensing complexity for clients, vendors, and internal teams at any level
Organized and proactive; manage multiple open requests and audit cycles simultaneously without losing track of the details
Previous experience with Sherweb, other CSP portals, or the full Microsoft 365 licensing portfolio is a strong asset
Experience and comfortability with AI tools is considered a strong asset.