Project Administrator supporting turnaround operations at Canoco Energy Services. Coordinating administrative functions and managing employee schedules in a fast - paced environment.
About the role
- Project Manager overseeing Certified Consulting Partner-led implementations for Actionstep. Focus on delivery oversight, partner enablement, and continuous improvement across projects.
Responsibilities
- Oversee Actionstep’s involvement in Certified Consulting Partner (CCP)-led implementations, ensuring strong coordination between partners, customers, and internal teams.
- Manage internal implementations and professional services projects directly, delivering within agreed scope, budget, and timeline.
- This role focuses on partner governance, enablement, and delivery oversight, ensuring partners follow best practices and that all projects achieve the desired customer outcomes.
- Acting as a bridge between internal teams, CCPs, and customers, the Project Manager balances delivery execution with partner development and continuous improvement.
- Support and monitor Certified Consulting Partner (CCP)-led implementations to ensure alignment with Actionstep delivery frameworks, tools, and quality expectations.
- Track overall delivery performance across the partner portfolio, identifying trends, risks, and systemic challenges.
- Act as the escalation and coordination point for delivery challenges raised by partners or internal teams, facilitating swift and effective resolution.
- Participate in regular partner performance reviews, contributing insights and recommending improvements to governance and delivery quality.
- Collaborate with the Lead PMO and Services leadership to refine partner governance models and ensure consistent application across regions.
- Facilitate onboarding and training for Certified Consulting Partners (CCPs) by coordinating resources, scheduling sessions, and ensuring materials are current and complete.
- Manage select internal or strategic customer projects directly, ensuring delivery within agreed scope, budget, and timeline.
- Collaborate with technical teams to ensure accurate scoping and resource alignment for internal projects.
- Create and maintain project documentation, templates, and process guides to ensure consistency and scalability.
- Partner with the PMO to maintain and improve delivery frameworks, documentation, and tools that support project and partner success.
- Contribute to the definition and refinement of delivery metrics, project standards, and governance processes.
- Participate in post-project reviews, capturing and sharing lessons learned to drive continuous improvement.
- Build and maintain strong relationships with partners and internal stakeholders, ensuring alignment and collaboration across all project phases.
- Deliver consistent, transparent communication on project status, issues, and dependencies.
- Ensure escalations are resolved effectively, and that insights are captured to prevent recurrence and strengthen delivery maturity.
- Undertake any other reasonable duties as required.
Requirements
- 3–5+ years of experience in SaaS implementation, professional services, or delivery operations, with a track record of driving outcomes in fast-paced, ambiguous environments.
- Strong stakeholder engagement and communication skills, able to translate between business and technical perspectives with clarity and confidence.
- Proven ability to take ownership, solve problems creatively, and adapt quickly when challenges arise.
- Highly organized and proactive, with the ability to manage multiple priorities and maintain momentum across parallel workstreams.
- Collaborative and resourceful — comfortable working independently but always ready to rally others to solve a problem or get a project unblocked.
- Desirable
- Experience in legal technology, SaaS delivery, or professional services environments.
- Exposure to partner governance, enablement, or channel delivery frameworks.
- Familiarity with project delivery tools such as Asana, Jira, or similar systems.
- Formal training or certification in project management
Benefits
- Robust medical, dental, vision offerings
- RRSB with company match
- Flexible working and PTO
- Take your birthday off
- Frequent team building events
- Fantastic training and development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Project Manager at Jesta I.S. managing complex ERP implementation projects and delivering client success. Collaborating with enterprise clients and cross - functional teams for effective project management.
Project Management Specialist managing contracts for nuclear power plant projects. Ensuring project delivery, cost accountability, and compliance with governmental requirements.
Senior Analyst, Project Manager at CBC/Radio - Canada overseeing advertising campaigns for Canadian content. Collaborating with creative teams and managing project logistics in hybrid arrangements.
Project Management Lead ensuring high - quality project execution in line with Stantec's management framework. Leading project managers and enhancing business development efforts in a collaborative environment.
Project Accounting Manager overseeing project accounting leadership and compliance in construction projects. Collaborating with operations and finance teams to ensure accuracy and efficiency in financial management.
Project Manager leading Needs Assessment projects for RLG Canada. Focused on optimizing take - back processes in the materials management sector.
Lead IT Project Manager in McKesson's EITP organization, overseeing infrastructure M&A programs. Collaborate with stakeholders to ensure successful delivery of strategic outcomes.
Event Project Manager for IDC managing IT - focused events across Canada and supporting U.S. events. Responsible for logistics, client relationships, and overseeing event success.
Project Management Lead responsible for building and maturing the PMO for Zip's AI procurement platform. Overseeing complex enterprise implementations and managing a team of project managers.