Senior Project Manager leading healthcare infrastructure projects for Trillium Health Partners. Collaborating with teams to ensure project objectives are met efficiently and effectively.
About the role
- Project Manager overseeing Certified Consulting Partner-led implementations for Actionstep. Focus on delivery oversight, partner enablement, and continuous improvement across projects.
Responsibilities
- Oversee Actionstep’s involvement in Certified Consulting Partner (CCP)-led implementations, ensuring strong coordination between partners, customers, and internal teams.
- Manage internal implementations and professional services projects directly, delivering within agreed scope, budget, and timeline.
- This role focuses on partner governance, enablement, and delivery oversight, ensuring partners follow best practices and that all projects achieve the desired customer outcomes.
- Acting as a bridge between internal teams, CCPs, and customers, the Project Manager balances delivery execution with partner development and continuous improvement.
- Support and monitor Certified Consulting Partner (CCP)-led implementations to ensure alignment with Actionstep delivery frameworks, tools, and quality expectations.
- Track overall delivery performance across the partner portfolio, identifying trends, risks, and systemic challenges.
- Act as the escalation and coordination point for delivery challenges raised by partners or internal teams, facilitating swift and effective resolution.
- Participate in regular partner performance reviews, contributing insights and recommending improvements to governance and delivery quality.
- Collaborate with the Lead PMO and Services leadership to refine partner governance models and ensure consistent application across regions.
- Facilitate onboarding and training for Certified Consulting Partners (CCPs) by coordinating resources, scheduling sessions, and ensuring materials are current and complete.
- Manage select internal or strategic customer projects directly, ensuring delivery within agreed scope, budget, and timeline.
- Collaborate with technical teams to ensure accurate scoping and resource alignment for internal projects.
- Create and maintain project documentation, templates, and process guides to ensure consistency and scalability.
- Partner with the PMO to maintain and improve delivery frameworks, documentation, and tools that support project and partner success.
- Contribute to the definition and refinement of delivery metrics, project standards, and governance processes.
- Participate in post-project reviews, capturing and sharing lessons learned to drive continuous improvement.
- Build and maintain strong relationships with partners and internal stakeholders, ensuring alignment and collaboration across all project phases.
- Deliver consistent, transparent communication on project status, issues, and dependencies.
- Ensure escalations are resolved effectively, and that insights are captured to prevent recurrence and strengthen delivery maturity.
- Undertake any other reasonable duties as required.
Requirements
- 3–5+ years of experience in SaaS implementation, professional services, or delivery operations, with a track record of driving outcomes in fast-paced, ambiguous environments.
- Strong stakeholder engagement and communication skills, able to translate between business and technical perspectives with clarity and confidence.
- Proven ability to take ownership, solve problems creatively, and adapt quickly when challenges arise.
- Highly organized and proactive, with the ability to manage multiple priorities and maintain momentum across parallel workstreams.
- Collaborative and resourceful — comfortable working independently but always ready to rally others to solve a problem or get a project unblocked.
- Desirable
- Experience in legal technology, SaaS delivery, or professional services environments.
- Exposure to partner governance, enablement, or channel delivery frameworks.
- Familiarity with project delivery tools such as Asana, Jira, or similar systems.
- Formal training or certification in project management
Benefits
- Robust medical, dental, vision offerings
- RRSB with company match
- Flexible working and PTO
- Take your birthday off
- Frequent team building events
- Fantastic training and development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Project Manager overseeing capital planning and redevelopment projects at Trillium Health Partners. Collaborating with stakeholders and ensuring project governance and compliance.
Project Manager leading Oracle Cloud HCM implementation projects for Argano. Ensuring project success through effective planning, execution, and delivery within budget and scope.
Project Manager for planning and executing French projects with Ricoh, requiring bilingual proficiency in French and English. Focused on project delivery and resource management in a dynamic environment.
Project Manager responsible for project planning and execution at Ricoh. Overseeing project phases and coordinating resources for successful project delivery.
Project Coordinator joining the Mobility Design and Engineering team at Arcadis. Focus on large - scale ports and marine infrastructure projects with emphasis on project coordination and management.
Junior Project Consultant supporting project management teams in enhancing processes and governance structures within a multidisciplinary firm. Work is hybrid with flexibility for family commitments.
LP
SAP Test Manager – S/4HANA
LinkedIn Recruiter Post
Hiring SAP Test Manager with S/4HANA expertise for Brownfield implementations. Responsibilities include test planning, strategy, defect management, and stakeholder coordination.
Project Coordinator supporting operations in utility infrastructure at Aecon, a Canadian leader in infrastructure development. Managing crews, materials, and compliance for successful project execution.
Senior Project Advisor guiding teams in strategic project governance and advanced project management practices. Collaborating on organizational transformation efforts and process optimization.