Product administration advisor supporting Desjardins products and member/client accounts. Analyzing issues, recommending solutions, and coordinating initiatives in a hybrid Montréal role.
About the role
- Senior Cloud Administrator managing AWS infrastructure, CI/CD, and automation for AEM’s environmental monitoring solutions. Supporting reliable cloud operations, deployments, security, cost optimization, and AI-driven tooling.
Responsibilities
- Design, deploy, and manage scalable, secure, and highly available cloud infrastructure using AWS and Azure
- Monitor system performance, troubleshoot issues, and ensure uptime and reliability
- Evaluate and prioritize cloud infrastructure requests from multiple business units
- Ensure cloud infrastructure and operations comply with SOC 2, ISO 27001, GDPR, and internal security policies
- Develop and manage CI/CD pipelines using GitHub Actions, Azure DevOps, and Jenkins
- Create, maintain, and improve Infrastructure as Code using Terraform
- Create and maintain technical documentation for incident resolution
- Manage and drive cloud cost optimization strategies
- Provide off-hours support for critical infrastructure issues as needed
- Oversee application deployments to staging and production environments
- Develop and document standard operating procedures, deployment processes, and troubleshooting guides
- Define and maintain infrastructure reference architectures, standards, and reusable patterns/playbooks
- Collaborate with external Managed Service Providers to oversee cloud operations and validate technical recommendations
- Assess, recommend, and implement emerging cloud-native AI services and integrations
- Explore and implement AI-driven monitoring, automated defect triage, and operational efficiency tooling
Requirements
- 5+ years of progressively responsible, hands-on operations experience utilizing Amazon Web Services cloud infrastructure and cloud services
- Linux and Windows Server OS management and maintenance
- Instance and container build processes and tools, including Packer, Docker, and EC2 Image Builder
- Experience with AWS services including EC2, S3, IAM, CodeDeploy, CloudWatch, Fargate/ECS, Lambda, VPC, ALB, CloudFront, MSK, SQS, SNS, and CloudFormation
- CI/CD support using Azure DevOps, GitHub Actions, and Jenkins
- Experience with IIS, Active Directory, .NET, and other Windows ecosystem applications
- Basic SQL administration and management of RDS, Aurora, and DynamoDB
- Experience managing networking, routing, firewalls, and load balancing in a hybrid environment
- Strong automation and configuration management experience
- AWS Solutions Architect Associate level or similar preferred
- Ability to interact with teams in a professional manner
- Effective communication with technical staff and senior leadership
- Strong written and verbal communication skills
- Ability to learn and adapt to recent technologies through self-directed training
- Experience with Amazon architecture design preferred
- Experience supporting customer-facing API, SaaS, and DaaS services preferred
- Experience implementing advanced monitoring tools for cloud-based systems preferred
- Must be eligible to work in the U.S. or Canada without company sponsorship
- F-1 visa holders requiring H-1B status, TNs, and current H-1B visa holders will not be considered
Benefits
- Fully remote work opportunity
- Equal Opportunity Employer
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