Product administration agent supporting Desjardins products and member accounts. Processing administrative data, reports, controls and recommendations in a hybrid Lévis/Montréal role.
Responsibilities
Provide administrative support to Desjardins components
Help administer specialized products and member/client accounts
Carry out the unit’s operational and administrative processes
Analyze, produce and revise reports and statistics
Carry out administrative, operational and quality control measures, following up as needed
Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
Provide information about the policies, programs and processes in the field
Prepare and revise presentations and related documents
Help process and analyze information related to the line of work
Solve problems and prepare recommendations, tailoring the approach as needed
Help users use tools and systems effectively
Requirements
General college diploma in a related field
A minimum of one year of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Ambiguity
Customer Focus
Differences
Drive results
Nimble learning
Situational adaptability
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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