Product Administration Agent

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About the role

  • Product administration agent supporting Desjardins products and member accounts. Processing administrative data, reports, controls and recommendations in a hybrid Lévis/Montréal role.

Responsibilities

  • Provide administrative support to Desjardins components
  • Help administer specialized products and member/client accounts
  • Carry out the unit’s operational and administrative processes
  • Analyze, produce and revise reports and statistics
  • Carry out administrative, operational and quality control measures, following up as needed
  • Carry out administrative tasks, including data entry, extraction, processing, compilation and coding
  • Provide information about the policies, programs and processes in the field
  • Prepare and revise presentations and related documents
  • Help process and analyze information related to the line of work
  • Solve problems and prepare recommendations, tailoring the approach as needed
  • Help users use tools and systems effectively

Requirements

  • General college diploma in a related field
  • A minimum of one year of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Ambiguity
  • Customer Focus
  • Differences
  • Drive results
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridLevisCanada

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