LP
Customer Service Representative
LinkedIn Recruiter Post
Manage end - to - end customer orders, coordinate with production and logistics, and ensure timely communication with clients in a medical manufacturing setting.
About the role
- Technical Customer Success Manager facilitating scalable integrations for Agiloft’s Integration Hub. Partnering with customers to improve stability, adoption, and usage efficiency across the customer lifecycle.
Responsibilities
- Lead structured Integration Success Reviews across implementation and post-go-live milestones
- Evaluate integration architecture for scalability, reliability, and observability
- Translate business requirements into stable, supportable integration designs
- Identify technical risks early and recommend actionable improvements
- Provide hands-on problem solving in live customer environments
- Analyze task consumption patterns and identify inefficiencies or instability drivers
- Recommend optimized integration patterns (event-based, delta-based, etc.)
- Support high-risk accounts with overconsumption or unstable integrations
- Develop prioritized remediation and stabilization plans
- Improve overall system efficiency and cost alignment
- Partner with Customer Success to activate underutilized Integration Hub accounts
- Remove technical blockers to enable production adoption
- Guide customers from low usage to stable, value-driven integration deployment
- Support retention and expansion through improved customer outcomes
- Build and refine review frameworks, templates, and integration playbooks
- Standardize repeatable practices for scalable customer success
- Partner with Product to identify gaps and influence roadmap priorities
- Collaborate across Customer Success, Professional Services, and partners
- Define engagement models based on risk and complexity levels
- Other duties as assigned.
Requirements
- 4–7 years of experience in enterprise SaaS integrations or implementation roles
- Strong client-facing communication and stakeholder management skills
- Experience with APIs, JSON, Postman, and integration troubleshooting
- Strong critical thinking and problem-solving capabilities in complex environments
- Ability to assess risk and translate findings into actionable recommendations
- Experience working cross-functionally in customer-facing environments
- Ability to manage multiple engagements in a remote, fast-paced setting
- Experience with automation tools or AI-enabled systems in workflows
Benefits
- Floating holidays
- Quarterly wellness day (no-questions-asked)
- Employee Resource Groups (ERGs)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
LP
Customer Service Representative
LinkedIn Recruiter Post
Kelly Services seeks a Customer Service Rep for a medical manufacturer in Markham, ON. Manage order lifecycle, ensure accurate entry, and communicate with customers.
Technical Customer Success Manager responsible for onboarding and supporting clients using Argo platform. Driving value and establishing trusted relationships throughout the customer lifecycle without any specified in - office requirements.
LP
Bilingual (English/French) Customer Success Manager
LinkedIn Recruiter Post
Bilingual (English/French) Customer Success Manager needed for a 12 - month contract in Toronto, ON. Manage client accounts, drive growth, and build trusted partnerships.
LP
Digital Adoption & Client Success Consultant, Workplace Savings & Retirement
LinkedIn Recruiter Post
Partner with clients, advisors and consultants to drive digital adoption in the retirement and savings ecosystem.
LP
Bilingual Customer Support/ Coordinator
LinkedIn Recruiter Post
Bilingual Exam Coordinator needed for a 7 - month contract in downtown Toronto. Must have customer service experience and be bilingual in French and English.
Technical Customer Success Manager enhancing customer journeys with Honeycomb's observability tools. Driving adoption and success for clients in a remote role based in Canada.
LP
Technical Customer Success Manager
LinkedIn Recruiter Post
Hiring a Technical Customer Success Manager for a Canadian OSS/BSS provider. Remote role on EST, owning customer relationships, onboarding, migrations, and technical solutioning.
LP
Customer Success Manager
LinkedIn Recruiter Post
Hiring a technical, strategic Customer Success Manager for a SaaS company to own the full customer journey, including implementation, onboarding, and growth.
Senior Customer Success Engineer supporting customer outcomes across the Veeam Data Platform. Leading onboarding, optimization, and addressing customer churn risks.